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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Amazing App and service

5
Really easy to use and brilliant app. Reviewed on: 10th March 2022

Great account

5
Easy to use, and review. Love that it tells you how much you've spent the month. Well organised and presented Reviewed on: 30th March 2022

Excellent app and service!!!

5
Easy access to app and all transactions, payments!!! Generally is the best app!!! Reviewed on: 30th March 2022

Kinect business app.

5
Since using the app and account, it has been easy to use, navigate and process transactions. Adding different products to the account has been easy and seamless which helps keep our business running efficiently Reviewed on: 30th March 2022

Love HSBC Kinetic!

5
It's such an easy way to help me manage the finances of my online business. The team is always quick and efficient to respond and I know that I'm in safe hands. I love the fact that it's app based too so that everything is available to me as and when I need it. Reviewed on: 30th March 2022

Excellent

5
Opened this account with HSBC and was very easy to open and just very simple to use.... you get a debit card and other options if needed and an alert everytime money comes into or out of your account. I have reccomended this account to lots of people and also on social media. Reviewed on: 30th March 2022

Best ever

5
The bwst bank in the world ! Everything going well quick and easy. What else can need ? Reviewed on: 30th March 2022

Mr P Begu

5
Very fast very easy to use the app Make a payment absolutely great Reviewed on: 30th March 2022

The very best bank

5
I am very pleased with the services offered by HSBC Reviewed on: 30th March 2022

Great digital banking app backed by a solid company!

4
I think HSBC Kinetic is great for small businesses. One recommendation that I would give them is to allow for many money pots (or subaccounts), like what Startling Bank does. This is a great functionality that is essential for cash management and it would allow me to have one business bank account instead of two. Reviewed on: 30th March 2022

User friendly

5
As a beginner of setting of a new business I find the kinetic app very helpful and user friendly to navigate around. Customer services are also so helpful with assisting with any queries I have too. Reviewed on: 30th March 2022