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HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.69 (1941 reviews)

View other HSBC Kinetic products

4.69

Based on 1,941 reviews, last reviewed 7th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026

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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023

Very helpful app

Quick, efficient and works well for our business needs. Reviewed on: 30th March 2022

Magnificent service

Great service and magnificent professionals, I am honour to be part of HSBC Reviewed on: 30th March 2022

Best bank

Very good customer service. If not happy, can refund immediately. Reviewed on: 30th March 2022

Not a bad app, easier to use than the Retail App

Not a bad app, easier to use than the Retail App However, HSBC aren't the cheapest for depositing cheques, and the fees aren't bad. 4/5 aint bad. Reviewed on: 30th March 2022

Very easy to use

Extremely easy to open, access to Xero accounting and support whenever needed. Reviewed on: 30th March 2022

Incredible

Just incredible. So user friendly, makes life much easier. Reviewed on: 30th March 2022

Helpful

Easy to set up and good value with no initial charges. Reviewed on: 29th March 2022

No fuss

Can't remember setting it up it was that simple! Reviewed on: 29th March 2022

Business Banking

This is by far the best business account I have had over the years. User friendly and overall a pleaseure. Reviewed on: 29th March 2022

Absolutely useless

Outside the app there is very little usability. Constant problems with transfers with necessity to log in and out every few minutes. In one instance it logged me out after 10 seconds of doing something else. Worst account ever. Reviewed on: 29th March 2022

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