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HSBC: Bank account reviews

Name: Bank account
Rating: 3.93 (1392 reviews)

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3.93

Based on 1,392 reviews, last reviewed 4th Sep 2026

44% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

great bank, service and perfect online and mobile ba... great bank, service and perfect online and mobile banking. Reviewed on: 4th September 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1392)

Simple to use App & great customer service

The customer service is very efficient and the staff are well trained. The app makes banking very simple and straightforward Reviewed on: 15th February 2023

Good service

Been with HSBC for around 20 years , no problems , staff always helpful Reviewed on: 10th February 2023

Wonder bank

I had great time sign-in up my account it was awas a great experience as I was able to get things done withing minutes , I also recommend a friend who later thanked me for me concern , I am very happy indee Reviewed on: 10th February 2023

Ups !

They make me feel bad ! And I closed my account !!!! Reviewed on: 9th February 2023

Good solid bank

I’ve banked with HSBC for many years Reviewed on: 8th February 2023

Money disappeared

I wouldn't bank with HSBC anymore as all my money disappeared from my account and when I went to the bank they told me the money never existed Reviewed on: 8th February 2023

Good bank account

Overall positive experience with HSBC, however I will say that online support could be improved as wait times are very long Reviewed on: 8th February 2023

Great

Good company, happy to use their products and I have for a long time. Reviewed on: 8th February 2023

Easy to follow account

Straightforward easy to follow banking via app that doesn’t need my shoe size and dead cat’s name to allow me to log on. Reviewed on: 8th February 2023

Excellent bank account

Really pleased with HSBC who I've banked with for a number of years Reviewed on: 5th February 2023

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