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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1378 reviews)

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3.76

Based on 1,378 reviews, last reviewed 25th Apr 2026

13% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

No reward for loyalty Had an hsbc bank account for 37 years. Have a large amount of money in most of the time. I have never received a perk or any kind of incentive to stay... Read more Reviewed on: 16th April 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1378)

AVOID - Funds fossil fuel industry

AVOID - I have been with HSBC for quite a lot of years now. As a bank, they are ok to use, but i am so disappointed and angry about the billions of pounds that they invest in the fossil fuel industry. If banks actually cared about the world/ people etc then they would divest the money away from the dangerous fossil fuels that is harming the environment and move the investments into more sustainable industries. AVOID AVOID AVOID AVOID Reviewed on: 26th January 2023

HSBC

Very dependable bank and good app Reviewed on: 24th January 2023

It is a good bank

I delighted to bank with HSBC. The app and support team works very well. Reviewed on: 24th January 2023

very nice bank

Really good bank very pleased with the bank Reviewed on: 21st January 2023

Bank account

Have been with this company for many years and have never had an issue other than the app occasionally not working. Reviewed on: 19th January 2023

Reliable and Efficient Bank

I've banked with HSBC for more than 20 years and never had any issues with the banking aspect ...it is efficient, reliable. There have been occasions where the staff on the phone have not been very polite, but on the whole, the service has been good. Reviewed on: 15th January 2023

Great package

It is very easy to open an account +nice overdraft ready tu use Reviewed on: 14th January 2023

You can bank on you

The HSBC which incorporates first direct are a very helpful and informative bank Reviewed on: 14th January 2023

Good but

There is always buts. In this case but means But could be better. Anyway I would recommend it to an others. Reviewed on: 13th January 2023

A comprehensive look at the Pros and Cons

HSBC Bank is a well-known financial institution with a global presence. As a customer who has been banking with HSBC for the last 4 years, I can attest to its reliability and the range of financial products and services it offers. Here is a quick review highlighting the Pros and Cons of HSBC Bank: Pros: Offers a wide range of financial products and services Has robust fraud protection measures in place Responsive and friendly customer service Reasonable and transparent fees Wide network of ATMs for easy access to cash when traveling Cons: Some customers have reported challenges with account opening process Longer wait times for customer service reported by some customers Higher fees for certain services Overall, HSBC Bank is a reliable and trustworthy financial institution, but it's always good to compare the options available before making a decision. Reviewed on: 12th January 2023

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