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HSBC: Bank account reviews

Name: Bank account
Rating: 3.93 (1392 reviews)

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3.93

Based on 1,392 reviews, last reviewed 4th Sep 2026

44% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

great bank, service and perfect online and mobile ba... great bank, service and perfect online and mobile banking. Reviewed on: 4th September 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1392)

No.1 Bank

They offer the best current accounts available on the market. Reviewed on: 1st February 2023

Great apart from depositing cheques on the app

All good apart from depositing cheques on the app. You're never sure if it's worked or not as takes days to appear on account. Doesn't even show as pending. Reviewed on: 31st January 2023

First Direct a brilliant company

Signing up was painless. They offer one of the best digital regular savings accounts too Reviewed on: 31st January 2023

Brilliant customer service

The customer service at HSBC is great, with online chats, messaging services and phone calls. Staff are brilliant and always help or give me the information I need no problem. Reviewed on: 28th January 2023

AVOID - Funds fossil fuel industry

AVOID - I have been with HSBC for quite a lot of years now. As a bank, they are ok to use, but i am so disappointed and angry about the billions of pounds that they invest in the fossil fuel industry. If banks actually cared about the world/ people etc then they would divest the money away from the dangerous fossil fuels that is harming the environment and move the investments into more sustainable industries. AVOID AVOID AVOID AVOID Reviewed on: 26th January 2023

HSBC

Very dependable bank and good app Reviewed on: 24th January 2023

It is a good bank

I delighted to bank with HSBC. The app and support team works very well. Reviewed on: 24th January 2023

very nice bank

Really good bank very pleased with the bank Reviewed on: 21st January 2023

Bank account

Have been with this company for many years and have never had an issue other than the app occasionally not working. Reviewed on: 19th January 2023

Reliable and Efficient Bank

I've banked with HSBC for more than 20 years and never had any issues with the banking aspect ...it is efficient, reliable. There have been occasions where the staff on the phone have not been very polite, but on the whole, the service has been good. Reviewed on: 15th January 2023

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