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HSBC: Bank Account reviews

Name: Bank Account
Rating: 3.74 (1231 reviews)

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3.61

Based on 1,231 reviews, last reviewed 15th Jan 2025

57% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

43%

24%

11%

16%

Latest highest rating:

5

My bank account Good bank and amazing staff and great customer service Reviewed on: 14th January 2025

Latest lowest rating:

1

Life & Health destroyed, TORTURED, driven to SUICIDE... Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for ... Read more Reviewed on: 15th January 2025

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About this product

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee.

With an HSBC Bank Account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank Account reviews (1231)

Good Current Account

Easy to use App, Efficient Banking. Reviewed on: 26th February 2021

Good Bank

Banking is perfect and they are safe and secure in maintaining all our personal details. No fraud transactions Reviewed on: 25th February 2021

efficoeny

very user friendly website. never had a problem Reviewed on: 22nd February 2021

Nice in person

Not had to use their customer service yet, but in person they were nice. Reviewed on: 22nd February 2021

Long standing customer

I’ve been customer for 25 years and always had good experiences with the bank Reviewed on: 19th February 2021

Great customer service

I’ve been with HSBC for over a decade and think their customer service is great. Their banking app is really easy to use and I’ll certainly be sticking with them. Reviewed on: 18th February 2021

Great Account

Love this account. Class debit card that is accepted worldwide. Never have any issues when on line or on High Street when I’m making a purchase and staff in branches are always so helpful. Digital Banking experience is wow. Love banking here. Reviewed on: 18th February 2021

worst banking experience

All the local high street banks are always closing down, and saving money, getting rid of jobs when they have billions themselves. Its become hard to access banks, and the people at middle age to the elderly have to travel by bus or taxi as they can't walk to any bank's any more like everyone used to. Also there is always one customer assistant, and we have to wait in long queues. All UK banks are the worst banks in the world!!!!! Reviewed on: 17th February 2021

Good bank

Good treatment & safety of customer & staff around COVID. One of the first banks to control branches and implement restrictions. Reviewed on: 15th February 2021

User friendly

Having been an unsatisfied customer of RBS for over 10 years HSBC has been like a breath of fresh air easy to deal with and speedy customer service both online and on the phone. Reviewed on: 15th February 2021

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