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HSBC: Bank account reviews

Name: Bank account
Rating: 3.72 (1351 reviews)

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3.72

Based on 1,351 reviews, last reviewed 5th Mar 2026

2400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

4

, open to all Reliable and professional empathetic open to all always a positive experience Reviewed on: 5th March 2026

Latest lowest rating:

1

Uncomfortable and unreasonably bureaucratic My parents opened an account on my behalf as a child (aged approximately 9), which involved me signing some documents. A decade later, I could not rea... Read more Reviewed on: 24th February 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1351)

Review of the HSBC, Bank account:

Just what I want from my Bank

HSBC is always a pleasure to deal with - friendly staff in branch and contact centres. If I ever have an issue, they sort it out with ease and professionalism Great mobile app features - love that they now offer investment services to personal customers Highly recommend to friends and family Reviewed on: 11th April 2023

it just works!

the online banking is easy and when i've taken extra products (mortgages, credit card) it's been relatively simple and hassle free Reviewed on: 24th November 2018

Is the best account

I’m new in England,but with Monese account it was very simple thank you Reviewed on: 23rd November 2018

Perfect

Would never leave them - mobile banking is easy to use, customer service always great! Reviewed on: 23rd November 2018

Great variety & best switch incentive

Recently switched to HSBC Advance current account. Loving the switching bonus. Also the range of saving accounts available as well as visible presence in other parts of the world when travelling. Reviewed on: 22nd November 2018

Good enough to make me stay for 20yrs

Good customer service, reliable, no issues Reviewed on: 22nd November 2018

Good account

Always had it and they have never made an error on it Reviewed on: 22nd November 2018

Great Banking Experience

I have been with HSBC for years, never had a problem and will stay with them in the future! Reviewed on: 22nd November 2018

Good service!

I have been with HSBC for many years and I have had a very positive experience overall! Reviewed on: 22nd November 2018

Great Bank

Great Bank - very helpful when i have needed to speak to someone Reviewed on: 22nd November 2018

Classy

Always classy and happy to help Reviewed on: 18th November 2018

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