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HEY Credit Union: Loans reviews

5.00
Based on 357 reviews, last reviewed 31st May 2025
28700% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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99%
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1%
3 star
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2 star
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Latest highest rating:

5

Amazing service I've never ever had a problem with HEYCU they've always been amazing especially in times when it was really needed Reviewed on: 31st May 2025
Laura j's avatar
Laura j

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

HEY Credit Union Loans reviews (357)

Review of the HEY Credit Union, Loans:

Excellent support for the community

5
It is good to have the support of a community. Very friendly service provided. Be it email or phone the staff are quick to respond and supportive. Lot of options to save and grow your finances. Also, many options available for support just when you need it. Feels like you are a part of a community and you are contributing to mutual growth. Reviewed on: 23rd June 2021

Excellent customer service all times

5
Excellent customer service all times Reviewed on: 24th May 2025

Good service, reasonable pay back

5
They provided me with a loan that is taken out of my child benefit each week. Never had any problems. Always helpful and reasonable payback amount Reviewed on: 23rd May 2025

It helped me in so many ways for Christmas and birth...

5
It helped me in so many ways for Christmas and birthday Reviewed on: 23rd May 2025

I got loan at the time it was needed

5
I got loan at the time it was needed Reviewed on: 23rd May 2025

Helpfull

5
Help me a lot with living circumstances and special occasions Reviewed on: 23rd May 2025

Very helpful especially in times of need

5
Very helpful especially in times of need Reviewed on: 23rd May 2025

Credit union have saved my life on numerous occasion...

5
Credit union have saved my life on numerous occasions with there family benefit loan & schoool uniform loan - being a single part time working parent is hard especially when life throws a spanner in the works like a broken washer or help towards school uniform costs. I can easily access my online banking with credit union to see how much money I’ve saved up and to see how my repayments are going. This service is excellent and I could not recommend it enough. The staff are brilliant and super friendly and you are treated as equals no matter what circumstances you are going through. Reviewed on: 23rd May 2025

My Experience Has Been Absolutely Amazing Especially...

5
My Experience Has Been Absolutely Amazing Especially With The Scunthorpe Branch, Over 5 years They Have Helped me. Credit Union Are a Very High Priority To me & Always Support Me No ‘matter The Situation They Are Always a Helping Hand Willing to Listen & understand. They are Lovely to talk to & very positive & polite. Patrick From the Scunthorpe Branch Has Helped me On My Journey Still to This Day. With me & my two children. That I am Very Greatful for & Still a happy loyal Customer. 5 star from me. Highly recommend to anyone who just needs that little extra help yours sincerely Laura x Reviewed on: 23rd May 2025

Great company

5
Wanted a loan for a new vehicle and credit union was easy to apply and decision made quickly, communication was good Reviewed on: 23rd May 2025

Trusting lander

5
Very easy to make application online,customer service very helpful happy with credit union as a customer I recommend 100% Reviewed on: 23rd May 2025

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