Smart Money People Logo

HEY Credit Union: Loans reviews

4.99
Based on 380 reviews, last reviewed 15th Jun 2025
30800% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
99%
See only 4 star reviews
1%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
1 star
See only 1 star reviews
0%

Latest highest rating:

5

Nice and straight forward service, manageable repaym... Nice and straight forward service, manageable repayments with helpful customer service Reviewed on: 15th June 2025
David D's avatar
David D

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

HEY Credit Union Loans reviews (380)

Review of the HEY Credit Union, Loans:

Great service!

5
They’re very informative and very friendly when you speak to them over the phone or via email. They’re happy to answer any of your questions and give accurate timeframes for their products. I would definitely recommend this to anyone. Reviewed on: 20th May 2025

Wouldn't use any other company

5
Never ever had an issue. Always been fantastic. They don't push like other banks/loan companies. They will only allow you to lend what you can afford. Reviewed on: 27th May 2025

Very very helpful staff and always on hand with answ...

5
Very very helpful staff and always on hand with answers for any questions I may have Reviewed on: 27th May 2025

HEY CU staff provide friendly, professional and info...

5
HEY CU staff provide friendly, professional and informed service. They go beyond the extra mile every time. And always with a smile and a chat. The loans are tailored to each person and very affordable. Reviewed on: 27th May 2025

I was struggling a couple of years ago and was able...

5
I was struggling a couple of years ago and was able to consolidate my loans into one place. The staff were friendly, and supportive throughout the process. The information was explained accurately to me, and was able to open savings at the time and have been able to add to that as well securing my financial future. Reviewed on: 27th May 2025

I have used this service a number of times over the...

5
I have used this service a number of times over the years and every experience I cannot fault at all. Very professional, helpful and fast service Reviewed on: 27th May 2025

Fantastic company

5
Fantastic company, staff couldn’t be more helpful. Wouldn’t hesitate to recommend. Reviewed on: 26th May 2025

Friendly, professional and quick to respond.

5
Friendly, professional and quick to respond. Perfect. Reviewed on: 26th May 2025

Very easy to apply and deal with

5
Very easy to apply and deal with Reviewed on: 26th May 2025

Excellent service

5
Was effecting and helpful. Was there along the Loan process. Excellent service Reviewed on: 26th May 2025

Always excellent service

5
Always excellent service, quick responses Reviewed on: 26th May 2025

Do you have a different HEY Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from HEY Credit Union?

    View all products