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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.99 (369 reviews)

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4.99

Based on 369 reviews, last reviewed 6th Jun 2025

29800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

3 star

2 star

1 star

Latest highest rating:

5

Efficient and just. Efficient and just. Really grateful for the help Reviewed on: 6th June 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union Loans reviews (369)

Review of the HEY Credit Union, Loans:

The process was stress free.

The process was stress free. The checks were done using modern technology. The decision was made in a speedy manner. The staff were so polite and helpful. The big banks would learn a lot from HEY customer service Reviewed on: 21st May 2025

I’ve been with credit union a few years now absolute...

I’ve been with credit union a few years now absolutely great service cannot fault them. Reviewed on: 25th May 2025

Always very friendly and very helpful

Always very friendly and very helpful Reviewed on: 24th May 2025

Excellent customer service all times

Excellent customer service all times Reviewed on: 24th May 2025

Good service, reasonable pay back

They provided me with a loan that is taken out of my child benefit each week. Never had any problems. Always helpful and reasonable payback amount Reviewed on: 23rd May 2025

It helped me in so many ways for Christmas and birth...

It helped me in so many ways for Christmas and birthday Reviewed on: 23rd May 2025

I got loan at the time it was needed

I got loan at the time it was needed Reviewed on: 23rd May 2025

Helpfull

Help me a lot with living circumstances and special occasions Reviewed on: 23rd May 2025

Very helpful especially in times of need

Very helpful especially in times of need Reviewed on: 23rd May 2025

Credit union have saved my life on numerous occasion...

Credit union have saved my life on numerous occasions with there family benefit loan & schoool uniform loan - being a single part time working parent is hard especially when life throws a spanner in the works like a broken washer or help towards school uniform costs. I can easily access my online banking with credit union to see how much money I’ve saved up and to see how my repayments are going. This service is excellent and I could not recommend it enough. The staff are brilliant and super friendly and you are treated as equals no matter what circumstances you are going through. Reviewed on: 23rd May 2025

My Experience Has Been Absolutely Amazing Especially...

My Experience Has Been Absolutely Amazing Especially With The Scunthorpe Branch, Over 5 years They Have Helped me. Credit Union Are a Very High Priority To me & Always Support Me No ‘matter The Situation They Are Always a Helping Hand Willing to Listen & understand. They are Lovely to talk to & very positive & polite. Patrick From the Scunthorpe Branch Has Helped me On My Journey Still to This Day. With me & my two children. That I am Very Greatful for & Still a happy loyal Customer. 5 star from me. Highly recommend to anyone who just needs that little extra help yours sincerely Laura x Reviewed on: 23rd May 2025

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