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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (564 reviews)

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4.98

Based on 564 reviews, last reviewed 31st Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Very satisfied and very easy to apply Very satisfied and very easy to apply Reviewed on: 31st August 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

HEY Credit Union Loans reviews (564)

Review of the HEY Credit Union, Loans:

They are very helpful great customer service and pro...

They are very helpful great customer service and provide excellent service Reviewed on: 2nd May 2025

HEY Credit Union is exceptional!

HEY Credit Union has been exceptional and very helpful for me managing my money. I have never had any problems with them, only good experiences. Reviewed on: 17th April 2025

HEY is 5 star!

HEY offers a large range of loans and savings accounts. It’s quick and easy to apply either in store or online and the customer service is excellent. I will continue to recommend to friends and family. Reviewed on: 17th April 2025

Absolutely brilliant company for the public and comm...

Absolutely brilliant company for the public and communities, amazing rates on loans, brilliant place to keep savings, especially as you pay back your loan. Customer service is amazing always a human at the end of the phone who are always happy to help....even rang me back when I have poor signal, my mum continually told me years ago to open an account and I'm just sorry I didn't listen sooner....5*+++ Reviewed on: 17th April 2025

Excellent experience.

Excellent experience. Excellent experience. Staff friendly and helpful. Very knowledgeable. Reviewed on: 17th April 2025

have been with HEY Credit Union for many years

have been with HEY Credit Union for many years great place always there to help no matter what, Reviewed on: 17th April 2025

HEY helped me when I was struggling, now life is...

HEY helped me when I was struggling, now life is good Reviewed on: 17th April 2025

They are very polite and helpful on the phone they h...

They are very polite and helpful on the phone they help you straight away to apply for a loan the person on the phone explains every things they said they are getting a lot off loans in so could take upto a week to receive my loan but it only took 3 working days and it was in my bank the same day Reviewed on: 17th April 2025

Amazing always there to help can always count on the...

Amazing always there to help can always count on them any problems they email straight back Reviewed on: 17th April 2025

Always no problems when i ring for advice.

Always no problems when i ring for advice. Amazing customer service Reviewed on: 17th April 2025

10 out of 10

Their low rates and friendly teams make them the best at what they do. Reviewed on: 17th April 2025

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