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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (564 reviews)

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4.98

Based on 564 reviews, last reviewed 31st Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Very satisfied and very easy to apply Very satisfied and very easy to apply Reviewed on: 31st August 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

HEY Credit Union Loans reviews (564)

Review of the HEY Credit Union, Loans:

Cannot fault them in anyway!

Cannot fault them in anyway! Always there to help in anyway they can. Friendly and efficient Reviewed on: 9th June 2025

Fabulous service

Always a friendly service, quick to help, and non judgemental. Reviewed on: 11th August 2021

Really easy

Always been easy and a pleasant experience. Staff are easy to speak to and make you feel comfortable and explain everything properly. Reviewed on: 9th August 2021

Absolutely fantastic

I would highly recommend. I’ve never felt my money is so safe. Reviewed on: 8th August 2021

Clawed my way out of dept

After trying to pay off a credit card,an over draft I had for 20 years and a lone for years and years. I managed to pay off my debt thanks to the Credit union . I took advantage of the key worker lone. The best thing was only paying interest on the outstanding balance. This enabled me to actually pay off the debt and not just keep the wolf from the door. Now when I get paid I am able to treat myself and buy things for my home. The garden has never looked so good. Also my mental health has improved greatly. Reviewed on: 6th August 2021

Excellent customer service

Excellent friendly customer service Reviewed on: 3rd August 2021

Excellent

Always friendly polite and professional team Reviewed on: 3rd August 2021

Lovely customer service

Always there to hand when needed and very polite in where they deal with everyone's situation Reviewed on: 3rd August 2021

Friendly fast loans fantastic

Since starting to get loans from here they have being so friendly and the loan process is so fast and easy thank you credit union Reviewed on: 30th July 2021

Absolutely no complaints from me

I love the Credit union Hull City its really helped me out when financially struggling. The staff are polite and helpful and ever so nice. I have no complaints what so ever and really hope they continue to provide a great service in such a lovely way Reviewed on: 29th July 2021

The friends and family orientated company

I have been with HeyCu for a good few yrs now and they have saved many a Christmas for us. I have both Loans and Savings with them. The fact they don't charge ridiculous amounts of interest means you are not scrambling to pay back huge amounts and never getting ontop of your finances. Always eager to help if they can and the Savings accounts are a blessing. Couldn't recommend them enough. Reviewed on: 27th July 2021

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