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Jaja Finance : Credit card reviews

4.72
Based on 2,527 reviews, last reviewed 26th May 2026
215900% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Excellent card and customer service. Excellent card and customer service. Applying for the card is very easy and using the app is super easy too. Terms and conditions are very clear to un... Read more Reviewed on: 19th May 2026
Anna K's avatar
Anna K

Latest lowest rating:

1

Avoid any card underwritten by jaja Used the Asda card for a couple of years. Recently bought a dog carrier on a fake Lidl website. Nothing happened until the next day when my asda app t... Read more Reviewed on: 26th May 2026
Tim S's avatar
Tim S

About this product

You can apply for a Jaja Vanta credit card in three steps online.

Manage your Jaja Vanta credit card account on the go using the app and keep track of how you're spending. Keep your account safe with security features like freezing your card.

Jaja Vanta credit card reviews help you find out what it’s really like to be a customer. If you’ve used Jaja before, you can also leave a review and share your experience.

Jaja Finance Credit card reviews (2527)

Review of the Jaja Finance, Credit card:

A pathetic excuse for a travel credit card

1
A pathetic excuse for a travel credit card, customer service is only available during GMT hours and any replacement cards can only be sent to a UK address, useless if you’re abroad and the card is broken or lost. My case: they locked the card due to fraud and said it was due to VISA. Told to find a VISA atm to unlock, wasted time doing that. Nothing. Stick with reputable bank not these idiots. Reviewed on: 7th January 2025

I Have had a few issues with my JAJA credit card.

3
Have had a few issues with my JAJA credit card. Firstly, interest was applied when my balance was £0. JAJA did correct this and reverse the interest charge. However, when interest was applied, it removed my 0% balance transfer offer through no fault of my own. I’m still awaiting a response weeks later for these charges to be removed and 0% duration reinstated. The app is alright, but would be useful if I could make multiple payments through the app, rather than the single one until it’s processed. Not great for live and active budgeting for finances. Reviewed on: 10th April 2026

Always had a good experience with Jaja good help fro...

5
Always had a good experience with Jaja good help from costumer services Reviewed on: 10th April 2026

Easy to setup, goals that enable good finance skills.

5
Easy to setup, goals that enable good finance skills. Education is great help. Paying the card is made really easy linking bank account. Best cards I have had that will help me to stay in control. Reviewed on: 10th April 2026

Good app but could improve customer support

5
I’ve been using Jaja Finance credit card for a while now and overall my experience has been quite good. The app is easy to use and transactions are clear and well organised. Payments are usually processed smoothly and I like the simple interface. However, I feel that customer support could be improved as responses sometimes take longer than expected. It would also be great to see more features or rewards added in the future. Overall, a decent credit card service with room for improvement. Reviewed on: 10th April 2026

Dealing with real life consumer challenges by introd...

5
Dealing with real life consumer challenges by introducing promotions and financial education Reviewed on: 10th April 2026

I really like jaja credit card the thing I like the...

5
I really like jaja credit card the thing I like the most is when you pay your balance back it goes straight back on your account Reviewed on: 10th April 2026

Experienced No issues since using services

4
Experienced No issues since using services Reviewed on: 10th April 2026

Encourages me to stay on target and makes my transac...

5
Encourages me to stay on target and makes my transactions clear and easy Reviewed on: 10th April 2026

Good experience , easy to use and convenient

5
Good experience , easy to use and convenient Reviewed on: 10th April 2026

I’ve had a really positive experience with Jaja Fina...

5
I’ve had a really positive experience with Jaja Finance. The application process was straightforward, and the app is easy to use. Customer service has been responsive and helpful whenever I’ve needed support. Reviewed on: 10th April 2026