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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Honestly best insurance I've had

5
Responsive, fast, friendly and deliver what they promise they will. Reviewed on: 4th October 2022
David Smith's avatar
David Smith

Fantastic transparency

5
Very good company. Great breakdowns. Inspire confidence. Reviewed on: 4th October 2022
Martin Brown's avatar
Martin Brown

Best bike insurance I've ever purchased

5
Love this company. Laka sets the standard as to how all bike insurance should be done. Reviewed on: 4th October 2022
Ross Unwin's avatar
Ross Unwin

It is a friendly and great service

5
I joined Laka when I got my new bike. I did a LOT of research, and looked into so many different insurance companies, but neither seem run by humans who care. When I found Laka I instantly knew this was the insurance for me. They are kind and caring! Reviewed on: 4th October 2022
Mariana's avatar
Mariana

Excellent insurance

5
Even before claiming, I loved the brand, ethos and its approach to insurance. Seemed they were shaking things up in a way that was both useful to end users and really well thought-through. I've recently had to make two claims — one for a stolen bike and the other for a stolen seat. The process could not have been more different from anyone I've ever dealt with in the past. Super friendly, super practical, super personal. Even to the point where Ollie at Laka had replaced my lock like for like — and when I received it I realised how heavy it was and that I'd prefer a lighter one — he arranged for the old one to be returned and for me to be reimbursed for the new one I'd bought. There's no 'computer says no' bullshit. Everything is human and reasonable. Love these guys. Reviewed on: 4th October 2022
Gavin Leisfield's avatar
Gavin Leisfield

Love love love

5
I have several expensive bikes and I know if anything happens Laka will have my back! Laka IS peace of mind. Reviewed on: 4th October 2022
Scoot's avatar
Scoot

Best insurance for cyclists

5
Never had to claim, but I fully trust it’d be a smooth process Reviewed on: 4th October 2022
Anonymous's avatar
Anonymous

Great ethos

5
I like this way of getting insurance! Reviewed on: 3rd October 2022
Amy's avatar
Amy

Affordable insurance

5
Very affordable insurance with great cover! Reviewed on: 3rd October 2022
Edmund Procter's avatar
Edmund Procter

Affordable Insurance

5
Affordable insurance that gives peace of mind after my previous experiences Reviewed on: 3rd October 2022
Carlotta McPherson's avatar
Carlotta McPherson

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