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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Laka - genuinely designed for cyclists

5
I use Laka because it is genuine. Other products are just re-badged contents insurance which don't show any understanding of how cyclists use our bikes and kit. Reviewed on: 2nd October 2022
Tom Jeffery's avatar
Tom Jeffery

Excellent cover and quick response

5
Quick response to all queries. Never needed to claim but confident the cover is right. I would recommend Reviewed on: 2nd October 2022
Dean Barker's avatar
Dean Barker

Dealt excellently and swiftly with my damage claim.

5
Was hit by a car that didn’t stop. LAKA agreed same day to have the car on fibre damage professionally examined.repair estimate was agreed within 48 hours. They also settled the dealers invoice next day. Reviewed on: 2nd October 2022
Don 6000's avatar
Don 6000

Simple and transparent

4
I like the transparency of where my money is going. The company seems to know and care about bikes rather than being a generic insurance company that just does things by the numbers. Reviewed on: 2nd October 2022
Jie Qiang Li's avatar
Jie Qiang Li

Reliable Flexible Insurance

5
Reliable flexible and uncomplicated insurer with great customer service. That way I can spend less time on life admin and more time out cycling! Winning! Reviewed on: 2nd October 2022
Kate Mac's avatar
Kate Mac

Professional and Transparent

5
I have yet to claim, but from what I've see through correspondence I feel I am in good hands. Openness about shared insurance model is great. Reviewed on: 2nd October 2022
Sam Walton's avatar
Sam Walton

Laka Club

5
I only use Laka for their "Laka Club" public liability Insurance. And while I've luckily not yet had an experience of claiming, the cost is unrivalled, the website is slick and easy to use and I'm not tied into any contract. The offer some useful discounts as well - what more could I ask for!? Reviewed on: 2nd October 2022
Richard Selby's avatar
Richard Selby

Good communication

4
Good communication and clarity about costs. No claims made yet Reviewed on: 2nd October 2022
Emily 's avatar
Emily

Best Bike Insurance Out There

5
It is so easy to add, remove and edit any of your equipment to your insurance and great customer support for when you need it. Reviewed on: 2nd October 2022
AMetcalfe's avatar
AMetcalfe

Straightforward and transparent service, plus a great community

5
I think Laka's insurance service is excellent. As a customer, I am pleased to know where the money is spent, as Laka shows this very clearly. The adapting price, based on the incidents of the running month that happened in the community, creates a feeling of community and great value for me as a customer. Reviewed on: 2nd October 2022
Vilma's avatar
Vilma

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