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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
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0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
Read all reviews Write a review

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Easy and handy insurance!

5
Easy to sign up, responsive (human) customer service. Reviewed on: 1st October 2022
Emilie's avatar
Emilie

Fantastic

5
Very comprehensive and every detail ver well explained Reviewed on: 1st October 2022
Alex 's avatar
Alex

Best bike insurer by miles (kilometres)

5
Fair prices and great when dealing with my claim. Reviewed on: 1st October 2022
Neil Armstrong's avatar
Neil Armstrong

Easy, efficient and

5
Laka is amazing. I was referred by a friend so I got my insurance for free for the first few months. When the payments kicked in they were really reasonable, and the team were amazing when I had to make a claim. They responded really quickly and my wheel was replaced without any hassle. Their emails really make you feel like you’re part of a community - would 10000% recommend. Reviewed on: 1st October 2022
Ali's avatar
Ali

Amazing service that gets you back on your bike

5
I’ve been unlucky enough to have two claims in the last three years. Laka made dealing with both instance fast and easy. The customer care team seem to actually know about bikes and care about their clients. Reviewed on: 1st October 2022
Jesse Finch Gnehm's avatar
Jesse Finch Gnehm

Great concept

5
A new approach to bike insurance that makes it eminently affordable compared to the more established insurers. Easy to use website and good comms. Reviewed on: 1st October 2022
Colin Stump's avatar
Colin Stump

Great signup experience and peace of mind

5
Signing up to Laka has given me piece of mind. Overall signup experience was very simple and straightforward.. and all that offered for a reasonable cost. Highly recommend it to anyone commuting daily with his/her bike Reviewed on: 1st October 2022
Luis's avatar
Luis

Reactive and friendly service

5
I recommend Laka, they were fast to get back to me when I ran into an issue with my bike and everything was sorted very swiftly. Great value for money. Reviewed on: 1st October 2022
Diane 's avatar
Diane

Simple

4
I haven't made a claim yet but, signup was simple enough then just take a picture of your bike and its done. Reviewed on: 1st October 2022
David Witts's avatar
David Witts

Great quality

5
For the price you can't get better & get monthly updates. Reviewed on: 1st October 2022
Mark 's avatar
Mark

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