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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Great Insurance

5
Having had insurance through Laka for 3 years, I finally required their help a few months ago when randomly, my seatpost snapped on a 100km ride. The process start to finish was straight forward with regards to making a claim. Communication was great and they kept me updated with the process. My new seatpost was ordered the same day it was agreed upon and delivered a couple days later. Very easy and customer based process. In addition to my claim, I like the set up of the company where monthly payments fluctuate depending on the amound of claims made that month, and in advance you have a max limit which you can budget for knowing your payment won't breach this. Reviewed on: 15th September 2022
0moir0's avatar
0moir0

Always helpful

5
Laka makes bike insurance easy. I race my bike and so it often ends up with bumps and bruises, and every time Laka is there to help me get it back up and running quickly and without quibbles. Reviewed on: 14th September 2022
Heather's avatar
Heather

The best bike insurance

5
Laka is the best bike insurance company that i came across in UK. I would highly recommend it to everyone Reviewed on: 14th September 2022
Saad Amin's avatar
Saad Amin

Human insurance for humans

5
I always had a great experience with Laka. The staff is dedicated and knowledgeable, plus very warm. Recently I had to make a claim and everything was handled very efficiently while being mindful that this is a very unpleasant event for me. Great company, I couldn't recommend it more. Reviewed on: 14th September 2022
Mirela Reljan's avatar
Mirela Reljan

Faultless. Easiest Insurance company to deal with

5
Faultless. Easiest Insurance company to deal with. No hassle at all, very happy to help and quick Reviewed on: 13th September 2022
Jack Foxley's avatar
Jack Foxley

Big fan!

5
I am fairly new to Laka but I like their vibe, their easy to use website and ethos. I have recommended to friends and will continue to do so! Reviewed on: 13th September 2022
Emma O' Dwyer's avatar
Emma O' Dwyer

Super responsive, great customer service

5
Service is super friendly and helpful. Very quick to payout after a claim Reviewed on: 13th September 2022
Hamza's avatar
Hamza

Quick & easy

5
Laka has been very easy to use and navigate around. Reviewed on: 13th September 2022
Aaron Santos's avatar
Aaron Santos

Ride with reassurance

5
Protect your bike and get like for like if things do go wrong. What’s not to like? Reviewed on: 13th September 2022
Andy Telfer's avatar
Andy Telfer

Great cover for cyclists

5
Lots of cyclist specific features e.g. crash cover. I like the co-op business model and the claims process is super easy. Reviewed on: 13th September 2022
ed's avatar
ed

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