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Laka: Cycle insurance reviews

4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2684)

Great service

5
Laka is competitively priced and I like the collective model . Wish we could do other insurance the same way. Reviewed on: 1st September 2022

Clear and responsive

5
The pricing is clear and transparent - as well as affordable. From what I've heard they're very quick off the mark at replacing kit, too. My nephew had a crash and was sorted out within a week. Reviewed on: 1st September 2022

So easy to use and responsive when you need help or have questions

5
Fortunately I've never had to claim yet, but every experience I've had so far with Laka has been positive and hassle-free Reviewed on: 1st September 2022

Honest bike insurance

5
The end goal isn’t to profit but rather to help people who need their bike or parts of it replacing following an incident. Friendly and efficient Reviewed on: 1st September 2022

Comprehensive insurance

5
I haven’t had to make a claim but Laka are very competitively priced and take great care to keep customers informed and advised. Reviewed on: 1st September 2022

No nonsense insurance

5
Easy to use, great claims handlers and decent premiums. Reviewed on: 1st September 2022

Excellent

5
So easy to deal with and very quick to resolve issues Reviewed on: 1st September 2022

Great Insurer

5
Very good plan for redefining insurance. Reviewed on: 1st September 2022

Friendly and excellent service

5
Always quick to respond to queries, I am glad to be insured by Laka (and equally glad not to have had to use them yet!). I enjoy and appreciate the monthly round-up, and the explanation of costs each month. Reviewed on: 1st September 2022

LAKA made me smile!

5
I joined LAKA because I was concerned about bike thieves. Unfortunately, I lost my bike, but LAKA made me smile by assisting me in getting my new bike back. Reviewed on: 1st September 2022

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