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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Quick, high-quality service

5
An insurer that's motivated to help settle your claim, and it shows. Had a bike written off last year and was supported to get back on the road on a new bike in a matter of days. Clear, helpful communication from bike experts. Reviewed on: 28th July 2022
Will's avatar
Will

fairest, fastest insurance around

5
fairest, fastest insurance around Reviewed on: 28th July 2022
Laurence Hunter's avatar
Laurence Hunter

Fabulous provider

5
Brilliant company, excellent customer service and amazing cover! Reviewed on: 28th July 2022
Grace Pyne's avatar
Grace Pyne

Laka is a fair insurance model we all need!

5
Amazing customer service experience, and crucially they are financially incentivised to settle claims rather than turn people away! Reviewed on: 28th July 2022
Nick's avatar
Nick

Worth every penny!

5
Luckily I haven't had my bike stolen, but a number of my friends have. It's a great comfort that should anything happen, I know Laka will help me out as best they can. They were so responsive to my questions about where I store my bike, I know they would be the same if something went wrong. Reviewed on: 28th July 2022
Eloise's avatar
Eloise

Refreshing concept

5
Flexible, smooth claims processing and a company that understands bikes. Reviewed on: 28th July 2022
M's avatar
M

Top notch claims experience

5
I was unfortunate that I had to claim twice with Laka and the experience was a breeze compared to previous, traditional experiences. Thanks, Laka! Reviewed on: 28th July 2022
TAT's avatar
TAT

Great cover, fast claims

5
when my bike was nicked a couple years back, their claims process was painless and fast, I had a new bike in days. Cover is fairly priced and covers various aspects of cycling much better than others (eg. racing, vandalism). Reviewed on: 28th July 2022
Ben Fields's avatar
Ben Fields

The most awesome insurance around

5
Everyone I speak to that has claimed with Laka has had a first class experience. This is insurance how it should be - built around the customer. I'm yet to have a claim, but I know that when I do I'm in very safe hands :) Reviewed on: 28th July 2022
TQ's avatar
TQ

Amazing service & vision!

5
I love the Laka model and ethos! Reviewed on: 28th July 2022
Robin Kee's avatar
Robin Kee

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