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Laka: Cycle insurance reviews

4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Laka Cycle insurance reviews (2684)

Review of the Laka, Cycle insurance:

Excellent platform with easy to understand options

5
Excellent platform with easy to understand options and good value for money, like a 50% discount for insuring 2 bikes Reviewed on: 2nd August 2024

Best on the market

5
Without Laka bike insurance would not step out from my house. Making a claim is simple and straightforward. You are connected to a claim team immediately and your claim resolved fastly. Reviewed on: 7th October 2021

Extremely helpful

5
Super professional and helpful throughout the claim I made. Reviewed on: 7th October 2021

Great service

5
Very professional. Knowledgeable. Reviewed on: 7th October 2021

Wonderful service great staff very helpful

5
The service is excellent top class streets ahead of my previous insurers Reviewed on: 7th October 2021

Laka is excellent

5
Laka is great. Their model makes it clear what you're paying for and it is unquestionably the most straightforward claims process I've ever dealt with. Reviewed on: 7th October 2021

Amazing service

5
Laka got us back on our family bike after a complicated situation, one week later we were on a new cargo bike. Reviewed on: 7th October 2021

Excellent honest service

5
Really straightforward to make a claim and really like the month on month premium breakdown. It clearly reduced during Covid lockdowns in line with less cycling. Reviewed on: 7th October 2021

Very good service

5
Efficient, effective and responsive Reviewed on: 7th October 2021

Really simple cover

5
Good communication. Flexible cover. Monthly premiums Reviewed on: 7th October 2021

Amazing service

5
A way forward for all insurance companies. Reviewed on: 7th October 2021