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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
Read all reviews Write a review

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Review Laka: Cycle insurance now

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Laka Cycle insurance reviews (2748)

Amazing customer service

5
I cracked the frame on my road bike shortly after purchasing. Lake didn't hesitate on approving my claim and provided lots of help and feedback as I sourced a replacement. The premium price is comparable to others but service so much better. Reviewed on: 1st September 2021
Dan's avatar
Dan

Great value, great service

5
Laka feels like a real cyclists community and my bike feels secure with your easy insurance policy Reviewed on: 1st September 2021
Dulcie Ruttley-Dornan's avatar
Dulcie Ruttley-Dornan

Cyclist-centric insurance

5
It's great to have a cyclist-centric insurer actually involved in cycling and providing a clear and transparent product responsive to claim activity across the shared risk experienced by the community of members with caps in place to ensure I'm never over committed financially. Reviewed on: 1st September 2021
kyber's avatar
kyber

Majestic utopia

5
Great experience and fantatsic service Reviewed on: 1st September 2021
David Reilly's avatar
David Reilly

Fair, honest and easy to deal with

5
Great service, fair pricing, good ethics Reviewed on: 1st September 2021
Jtd594's avatar
Jtd594

Best of all

5
Laka supply the insurance cover in a simple, effective and friendly way. Reviewed on: 1st September 2021
Jan Prothero's avatar
Jan Prothero

Fantastic service

5
I love how transparent they are. Simple to use, just a great service. Reviewed on: 1st September 2021
Isabelle's avatar
Isabelle

Cooperative

5
I like that I can replace a bike that could be 3 years old for a new bike in the case of a crash or theft. Reviewed on: 1st September 2021
Christian Clark's avatar
Christian Clark

Easy and so simple

5
The most straightforward insurance with all bases covered. So easy to set up and great value for money especially with the reveal scheme. Reviewed on: 1st September 2021
Lydia's avatar
Lydia

Excellent!

5
Great business model and fantastic customer service. Reviewed on: 1st September 2021
David Poulton's avatar
David Poulton

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