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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2684)

Really understand the customer

5
Really easy to insure, very easy when you have a claim. Really communicative and just generally a great experience for those who actually care about what they’re insuring! Reviewed on: 27th August 2021
Miles gibbons's avatar
Miles gibbons

Simply the best!

5
Been with Laka for a few years. We are a family of cyclists and have several bikes. We also live in Hackney London, so almost every year we get one stolen…Laka has always covered us fast to the full cost of our bikes, making it less traumatic every time it happens as we can quickly replace our favourite mode of transport. Customer service is amazing too :) Reviewed on: 27th August 2021
Noel Basualdo's avatar
Noel Basualdo

The antidote to insurance

5
Laka's business model means I trust them to pay claims as they're interests are aligned with mine Reviewed on: 27th August 2021
Laurence Hunter's avatar
Laurence Hunter

Trustworthy and quick

5
Laka is the best insurance for your gears. They support the customer in their hard times quickly and responsibly. Reviewed on: 26th August 2021
Mohammad Fawzan Banoth 's avatar
Mohammad Fawzan Banoth

Efficient service

5
Extremely efficient service! I recently made a claim. It was dealt with fast, with no hassles. Impressed with the speed and professionalism. It’s how insurance should be. Reviewed on: 26th August 2021
tony_wilkes@hotmail.co.uk's avatar
[email protected]

Fantastic service all round

5
Recently went through the claim process and from start to finish it couldn’t have been handled better. So refreshing to have a insurance company have such an easy process, offer good advice and ultimately settle a claim in not time at all. Reviewed on: 26th August 2021
Paul's avatar
Paul

Amazing service

5
Pushed me to claim for what I thought was not valid and transferred the settlement within hours. I can’t recommend them enough. Reviewed on: 26th August 2021
darransly34@yahoo.com's avatar
[email protected]

The best in bike insurance!

5
Couldn't fault them when my bike was stolen. Fast, friendly turnaround. I couldn't believe how quickly they sorted it and made a bad day into a good one. Reviewed on: 26th August 2021
Kyle Bradshaw's avatar
Kyle Bradshaw

Friendly, helpful and efficient!

5
Had a bike stolen and Laka were incredibly quick to deal with the situation. Highly recommended. Unlike other insurance companies I've dealt with. Reviewed on: 26th August 2021
tomsouthwark's avatar
tomsouthwark

Efficient & helpful

5
Always very quick to respond to questions, simple process and decent price. Reviewed on: 26th August 2021
Daniel Hills's avatar
Daniel Hills

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