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Laka: Cycle insurance reviews

4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
98% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Laka Cycle insurance reviews (2684)

Review of the Laka, Cycle insurance:

Excellent platform with easy to understand options

5
Excellent platform with easy to understand options and good value for money, like a 50% discount for insuring 2 bikes Reviewed on: 2nd August 2024

Laka

5
Top level insurer, #1 in the market Reviewed on: 3rd August 2021

Straight forward, no dodgy insurance loop holes to get out of paying

5
Straight forward service that actually helps cyclists Reviewed on: 3rd August 2021

Fair price, and no fuss claims

5
I was in a bike accident, and within 3 hours of submitting my repair receipts to Laka, the money was in my account - no fuss, no hassle, just excellent, friendly service - I even received emails from actual humans that weren't scripted! So fantastic! Reviewed on: 3rd August 2021

Insurance model for the future

5
A great model for group-funded cycle insurance that provides great value for top notch cover. Reviewed on: 2nd August 2021

Just had a perfect claim experience

5
Funds arrived in three days without jumping through any hoops. It was a shame to lose my bike, but I’m not bummed. Reviewed on: 2nd August 2021

Great Service and Great product

5
So easy to have cover for racing cycles Reviewed on: 2nd August 2021

Brilliant Company

5
I spent ages looking for bicycle insurance and have found Laka to be the most comprehensive and accessible by far. I even got my local bike shop to change the insurance they advertise after speaking to them about the differences. Reviewed on: 2nd August 2021

Amazing

5
Never had any issues, friendly professional service, lucky enough I've never had to make a claim Reviewed on: 2nd August 2021

Best in the market

5
Honest, open and transparent company lead by people who have the interests of their customers at heart and operate to the right values. Couldn’t recommend Laka more highly. Reviewed on: 2nd August 2021

I've considered quitting my job to go work with these guys

5
The team at Laka are beyond incredible and I cannot stop singing their praises to everyone I know. They were fantastic when my bike was stolen last year - after they tried to find a replacement bike without success, they simply sent me the money which I used to purchase something when I was ready. I also had a crash recently and my interaction with the representative from laka was so encouraging and helpful. The situation was quite tricky as I was meant to fly out on bike holiday within days of the crash. It was more than clear that their aim was to get me back on my bike, safely and with no hidden agenda. All communication was clear and considerate, and the company immediately covered expenses for all damaged items and a bike inspection. Truly, I've considered trying to get a job there, I love them so much. Reviewed on: 2nd August 2021