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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
Read all reviews Write a review

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Review Laka: Cycle insurance now

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Laka Cycle insurance reviews (2748)

perfect and safe

5
great service, super attentive and I even got a freebie Reviewed on: 20th August 2021
Lucas silva's avatar
Lucas silva

How I want insurance to be

5
Whilst I understand there are underwriting aspects, I have to say that the customer facing side of Laka is outstanding. I feel in control, fees are based upon the lived experience not modelling and forecasting, and support is fantastic. I suffered a non-recoverable loss recently but Laka added a £50 credit to my account to "soften the blow". Show me another insurer who does that! Reviewed on: 12th August 2021
A S's avatar
A S

Transparent, innovative and fair

5
A great company, who have created a really interesting product which is great for customers and more cycling is also great for the environment! Reviewed on: 12th August 2021
Mark Muir's avatar
Mark Muir

An honest and fair insurance provider

5
Easy to work with, on hand to answer any questions and give you the full details as to what’s happening within the business Reviewed on: 12th August 2021
Tim Pulleyn's avatar
Tim Pulleyn

No one better

5
As the title says, I will never go back to any "typical" insurer. The Laka model supports both rider and Supplier. Reviewed on: 11th August 2021
Jack Rhys's avatar
Jack Rhys

Such a good feeling

5
I just feel so 'covered' having insurance with a company that seems to truely understand the needs of cyclists. Laka's cover is so compete, fair and flexible it's hard to not shout loudest when talking with other club members about 'my' insurer and what they provide and how they do it. Reviewed on: 11th August 2021
Martin Brown's avatar
Martin Brown

Awesome, affordable product with great customer service

5
Innovative insurance product at affordable prices. I fortunately haven’t had to claim yet but my monthly payments have been as expected and customer service is great Reviewed on: 11th August 2021
Jasper's avatar
Jasper

Wow

5
No one comes close to them. Simply the best. Reviewed on: 11th August 2021
C's avatar
C

Easy clear collective

5
Great monthly account cost summary and shared collective insurance by cyclists for cyclists. Reviewed on: 11th August 2021
David Hurst's avatar
David Hurst

Simple, clear and easy to use

5
Simple to understand what you’re paying to cover and how your money goes in to the collective. When I did have to claim it was easy to do and my claim was settled inside 36 hours and a new helmet with me a day later. Reviewed on: 11th August 2021
Jamie Blair's avatar
Jamie Blair

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