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Laka: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.95 (2684 reviews)

View other Laka products

4.95

Based on 2,684 reviews, last reviewed 9th Feb 2026

98% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025

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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Laka Cycle insurance reviews (2684)

Review of the Laka, Cycle insurance:

Excellent platform with easy to understand options

Excellent platform with easy to understand options and good value for money, like a 50% discount for insuring 2 bikes Reviewed on: 2nd August 2024

Easy setup and a comprehensive policy

The level of cover that Laka provide, and the ease of setting up a policy, are outstanding. Reviewed on: 18th September 2020

1st class service

I recently had to amend my cycle insurance and struggled with uploading some photos. The customer service representative helped me every step of the way. Cannot recommend them enough Reviewed on: 18th September 2020

Amazing concept, amazing company

I love this company, in fact it does not even feel like a company - because it’s a collective! A collective of like minded decent people! A fabulous model for provision of cycle insurance. Reviewed on: 18th September 2020

Great concept

I heard through a friend about Laka, sounded a great concept and very good value,. It’s proper bike insurance for cyclists. Reviewed on: 18th September 2020

Brilliant

Loved this- its so easy to set up and great value Reviewed on: 18th September 2020

LAKA GOT YOUR BACKA

Awesome cover, definitely understand cyclists and their needs. Although I'm yet to claim, touch wood I don't ever need too, i'm confident that if I do i'm in the right hands to get back out on the road hassle free! Reviewed on: 18th September 2020

Great customer service and hassle free and fun

Great customer service and hassle free and fun Reviewed on: 18th September 2020

great company

superb customer service, peace of mind Reviewed on: 18th September 2020

Super easy, hassle free insurance

So straightforward to deal with, claims settled quickly and with no excess. Your claims are dealt with with empathy and efficiency! Reviewed on: 18th September 2020

Crash replacement

I crashed my bike, just on a training ride with friends. Many things were broken on my bike. I used the online form to inform Laka and from there on in the journey has been brilliant. I have replacement parts, my frame is being fixed by the best in the business and nothing has been too much trouble. Reviewed on: 18th September 2020

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