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Laka: Cycle insurance reviews

4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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3%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Laka Cycle insurance reviews (2684)

Review of the Laka, Cycle insurance:

easy and good conditions

5
it's just so easy and the conditions don't have the loopholes that previous insurers have had Reviewed on: 7th September 2024

Excellent and transparent communication.

5
Excellent and transparent communication. I had one small claim and they were great. Reviewed on: 2nd September 2024

Proper affordable cycle insurance from cyclists

5
Delighted to find affordable cycle insurance that feels to be for cyclists by cyclists. Previous insurance for my bikes has been expensive and separately insured items on household insurance - which has T&C's that means you bike is not insured if its stolen away from home. Also like to monthly 'share' and report showing the changes in types of insurance used. I reckon this is what insurance was meant to be before the venture capitalists got hold of the sector and made them hunt for profit by only paying out when they absolutely had to and taking back everything they pay out by increasing premiums of anyone who claims! Well done Laka, keep up the good work and I tell all my cycling mates about your service. Reviewed on: 2nd September 2024

Perfect and easy to contact when needed help

5
Perfect and easy to contact when needed help Reviewed on: 2nd September 2024

Peace of mind :)

5
Laka is always on had to help me sort things out with my bike, when I need it. Reviewed on: 2nd September 2024

Giving back to the cycle community

5
Always tell people about Laka insurance. I love that it feels like a cycle community and what I pay fluctuates dependent on the needs of the community. Feels like giving back to the sport, whilst caring for my bike! Reviewed on: 2nd September 2024

Very understanding and helpful when making a claim.

5
Very understanding and helpful when making a claim. They fulling understand the customer's needs and how they might be emotionally broken from a bike theft. Reviewed on: 2nd September 2024

Fast, efficient, and helpful

5
Fast, efficient, and helpful service when I’ve required it. They paid out quickly when I claimed. Fuss-free and fair. Easy to adjust cover amount as things change. Highly recommend to others. Reviewed on: 2nd September 2024

Simple, clear and informative company.

5
Simple, clear and informative company. Transparent and easy to communicate with company. Reviewed on: 2nd September 2024

Good communications.

4
Good communications. Good value product but I have not had to make a claim so don't know how that will work. Reviewed on: 2nd September 2024

Good insurance

5
I have had a few incidents in the past, Laka have always gone out of their way to get what I need in a timely manner. Reviewed on: 2nd September 2024