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Laka: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.95 (2684 reviews)

View other Laka products

4.95

Based on 2,684 reviews, last reviewed 9th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025

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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Laka Cycle insurance reviews (2684)

Review of the Laka, Cycle insurance:

Superb Service!

Fantastic experience with Laka. The team are attentive and friendly, great service all round. Reviewed on: 16th July 2019

Fair pricing and very transparent with the monthly i...

Fair pricing and very transparent with the monthly invoice! Haven’t had to claim just yet, but so far so good! Reviewed on: 28th August 2024

Unfortunately had a few claims now, the service is 5*

Unfortunately had a few claims now and the customer service is unmatched. Customer centric to the core. Reviewed on: 28th August 2024

I need an insurance as I commute everyday to work an...

I need an insurance as I commute everyday to work and Laka was comprehensive and it was quick to set up so although I hope I do not ever have to use it, it provides security from the start Reviewed on: 27th August 2024

Best of the rest!

Best of the rest! An innovative model that puts the customer first! Reviewed on: 24th August 2024

Great, quick replies, very friendly and helpful.

Great, quick replies, very friendly and helpful. Worth every penny for peace of mind. Reviewed on: 23rd August 2024

Best out there I’ve used but at a premium

Compared to other insurers I’ve used Laka are by far the best. Not the cheapest but worth it. Reviewed on: 21st August 2024

Two bikes on a roof-rack - low car park overhead beam.

Two bikes on a roof-rack - low car park overhead beam... two smashed bikes! No problem... Laka sorted us out really quickly so me wife and I only missed a few days cycling. What a company, and what a helpful team. Amazing. Reviewed on: 21st August 2024

Great service, unlike some insurers!

Laka is a breath of fresh air - when raising a claim they handled everything professionally, quickly and were super friendly and helpful! would recommend to everyone Reviewed on: 21st August 2024

Very helpful and quick responses.

Very helpful and quick responses. When I had a claim go through, everything was sorted in less than a week Reviewed on: 21st August 2024

Very responsive, no faffing or proscrastinating.

Very responsive when I had to make a claim. Made sure I'd had a safety check on the bike (which I had). Paid out quickly. Reviewed on: 15th August 2024

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