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Laka: Cycle insurance reviews

4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Laka Cycle insurance reviews (2684)

Review of the Laka, Cycle insurance:

Insurance that genuinely has your back

5
Insurance that genuinely has your back Reviewed on: 9th October 2024

Simple and effective.

5
Simple and effective, easy to navigate and make a great choice that works best for you. Reviewed on: 1st August 2024

Simple and effective

5
Excellent service and good value for money. Reviewed on: 1st August 2024

Low cost and the service is for cyclists.

5
Low cost and the service is for cyclists. Reviewed on: 1st August 2024

Highly recommended!

5
Easy, good value for money and the claims process is super quick and easy. Definitely recommend! Reviewed on: 1st August 2024

Good simple insurance and a great price breakdown too.

5
Good simple insurance and a great price breakdown too. Reviewed on: 1st August 2024

Not had to contact customer service yet but was very...

5
Not had to contact customer service yet but was very easy to set up and value for money Reviewed on: 1st August 2024

Easy to use

5
Way to use and clearly laid out. Pricing is very fair and responses to claims are quick and seamless Reviewed on: 1st August 2024

Clear payment structure, monthly updates on the whol...

5
Clear payment structure, monthly updates on the whole scheme and a feeling that the insurance cover is genuine all combines for a good experience. Reviewed on: 1st August 2024

The Laka team was nothing short of utterly brilliant...

5
The Laka team was nothing short of utterly brilliant when dealing with my claim. They were fast at replying, empathetic and it never felt like I was speaking to a typical customer service. I felt seen, heard, and well looked after during my communications with them. Reviewed on: 1st August 2024

I’m a very satisfied customer, having such excellent...

5
I’m a very satisfied customer, having such excellent insurance gives piece of mind when using my bike Reviewed on: 1st August 2024