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Laka: Cycle insurance reviews

4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Laka Cycle insurance reviews (2684)

Review of the Laka, Cycle insurance:

Superb Service!

5
Fantastic experience with Laka. The team are attentive and friendly, great service all round. Reviewed on: 16th July 2019

Simple, comprehensive, and affordable.

5
Simple, comprehensive, and affordable. Feels like it's run by actual cyclists Reviewed on: 1st August 2024

Very easy to use and many different cover levels

5
Very easy to use and many different cover levels Reviewed on: 1st August 2024

Clear, fridnly and good value service.

5
Clear, fridnly and good value service. Reviewed on: 1st August 2024

Easy efficient friendly Insurance.

5
i find Laka insurance a really easy to use and flexible service. Whenever I have had a claim, they are really speedy and efficient to respond and get you what is needed to be back on the bike. Reviewed on: 1st August 2024

Great insurance!

5
Great insurance! Love the company doing things a bit more creatively and openly Reviewed on: 1st August 2024

Transparent, simple and cost effective for cargo bike

5
Transparent, simple and cost effective for cargo bike Reviewed on: 1st August 2024

Just simple, effective insurance

5
Just simple, effective insurance Reviewed on: 1st August 2024

Great experience.

5
Great experience. Highly recommend Laka Reviewed on: 1st August 2024

Transparency is great!

5
So far I have not needed to process a claim, but the process to insure my bicycle has been excellent and straightforward. Their monthly updates also give a good and very understandable insight into what makes up our insurance costs. Transparency is great! Reviewed on: 1st August 2024

BEST bike insurer. Almost too good to be true.

5
Quick response, quick at resolving the issue - took 48h to respond and another 24h for outcome. Seriously the best insurance I have ever dealt with. I wish I knew about them earlier. Had the battery of my bike stolen and they even suggested who to contact to get it fixed. 5 stars. Reviewed on: 1st August 2024