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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,651 reviews, last reviewed 25th Sep 2025
28700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

4

Proper bike insurance They seem good value but I have not yet needed them so I don't know what the customer service is like our how will they deal with claims, but I'm opti... Read more Reviewed on: 25th September 2025
Mx Paul 's avatar
Mx Paul

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2651)

All good

5
Not made a claim. So hard to give comment Reviewed on: 2nd August 2023
Rob Taylor's avatar
Rob Taylor

Brilliant insurance cover

5
I recently had a small claim. This was dealt with rapidly and efficiently. Very impressive. Their web site is very easy to use also. Overall, a brilliant team and cover. Reviewed on: 2nd August 2023
peter green's avatar
peter green

There when you need them, and promptly.

5
Great value insurance, and on the one occasion that I needed to claim the service was fantastic. Reviewed on: 2nd August 2023
Steve Trice's avatar
Steve Trice

Make cycle insurance simple

5
Really easy to deal with and great service Reviewed on: 2nd August 2023
John Bell's avatar
John Bell

The bike-centric way to do insurance

5
Laka are great at explaining why things cost what they cost to have a cap on the monthly fee, and sometime get a reduction based on the claims that month from other members. although I have been lucky not to have to claim the process seems really straight forward. Highly recommended Reviewed on: 1st August 2023
stephen's avatar
stephen

Cheap and reliable

5
signing up was easy and quick, simple process Reviewed on: 1st August 2023
Penvye Services Intelligence's avatar
Penvye Services Intelligence

Insurance by people like you and I.

5
I recommend laka to all my riding buddies! Simple, transparent and human. I've made two claims and both have been handled within hours and days, not weeks or months. 10/10! Thank you Laka! Reviewed on: 1st August 2023
Oscar Langley's avatar
Oscar Langley

Innovative

5
Love this approach to insurance. Feels far more tailored to my needs. Reviewed on: 1st August 2023
Robert Moon's avatar
Robert Moon

Thorough, quick and fair claims process

5
My bike was stolen and the claims process was easy to navigate, responsive and focused on collecting facts. The decision making was clear and fair Reviewed on: 1st August 2023
Chris Hemsley's avatar
Chris Hemsley

Does exactly what an insurer should do.

5
Laka provide a fantastic insurance experience. When I've needed them they've been on hand, fast and understanding - a rare thing in financial services, despite their crucial role in our lives. Their service is also tailored to my needs and self-serve, so I can sort things out myself when I need to without the typical, painful online form/non-existent phone number UX from other providers. Bravo Laka! Humans in an era of automated FAQs. Reviewed on: 1st August 2023
David's avatar
David

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