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Laka: Cycle insurance reviews

4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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3%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Laka Cycle insurance reviews (2684)

Review of the Laka, Cycle insurance:

Insurance that genuinely has your back

5
Insurance that genuinely has your back Reviewed on: 9th October 2024

Best bike insurance

5
Best bike cover available. Great business that offers collective cover for the cycling community. Would highly recommend Reviewed on: 23rd August 2023

Just a perfect thing

5
I had my bike stolen from a cafe I was sitting in after a 100k ride 2 days after I returned from my honeymoon. After the sheer ‘oh!’ Moment and the realisation that somebody has actually stolen my bike I contacted [the police and] Laka (before leaving the venue) with my Crime Number… within a few days (36hours) I was contacted and given the good news, that Laka would ‘sort me out’ within a week (4 days give or take) I had a voucher for my bike and my kit. What an epic service, an epic team and just a perfect thing…. Consider me a loyal customer. Reviewed on: 10th August 2023

Amazing service and value

5
When I had an accident with a car on my bike Laka supported me brilliantly and got me back on the road paying out for a new bike and replacing the accessories too. I wish all insurance companies operated the fantastic model that Laka do supporting their community of riders. Reviewed on: 7th August 2023

Good communication, good idea.

4
Easy to manage, feels like a good idea. Reviewed on: 5th August 2023

Insurance that works for me

5
Finally an insurance company that doesn’t scam you with hidden fine print, and actually insures what you need to reassure yourself your prized possessions are secured. Reviewed on: 3rd August 2023

Affordable and easy

5
I am currently using the give £25 get £25 credit so i have 5 months of free insurance and dont have to worry about my bike getting stolen Reviewed on: 3rd August 2023

great service, great communication, ultra fast resolution.

5
I am customer for over 2 years atm, had 3 claim so far and i have to say to everyone it couldn't be any better, great communication from Laka team they know what they doing and they doing it right... Reviewed on: 3rd August 2023

Affordable

5
Great that they have introduced a more basic cover. Yet to have to claim but really clear info on what is covered and quick to answer on web chat. Reviewed on: 2nd August 2023

Great value insurance

5
Friendly and helpful support team. Reviewed on: 2nd August 2023

Amazing company

5
My bike frame got bent and they were so helpful in replacing my bike with an alternative as quickly as possible and with minimal fuss. Couldn't recommend them enough. Reviewed on: 2nd August 2023