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Laka: Cycle insurance reviews

4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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3%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Laka Cycle insurance reviews (2684)

Review of the Laka, Cycle insurance:

Insurance that genuinely has your back

5
Insurance that genuinely has your back Reviewed on: 9th October 2024

Thorough, quick and fair claims process

5
My bike was stolen and the claims process was easy to navigate, responsive and focused on collecting facts. The decision making was clear and fair Reviewed on: 1st August 2023

Does exactly what an insurer should do.

5
Laka provide a fantastic insurance experience. When I've needed them they've been on hand, fast and understanding - a rare thing in financial services, despite their crucial role in our lives. Their service is also tailored to my needs and self-serve, so I can sort things out myself when I need to without the typical, painful online form/non-existent phone number UX from other providers. Bravo Laka! Humans in an era of automated FAQs. Reviewed on: 1st August 2023

Simple, Effective, and Cheap

5
The review really is what it says on the title. It is simple to understand, effective for most cyclists daily purposes, and outrageously cheap for the given price point. Reviewed on: 1st August 2023

A modern insurance company that "gets it"

5
Finally an insurance company that gets all the needs of a cyclist. Laka have an efficient platform and transparent process plus they're efficient to react to claims and your needs to get you back on the road. Reviewed on: 1st August 2023

Friendly and efficient

5
Couldn't ask for a better service. Quick to resolve problems and extremely helpful and responsive. Reviewed on: 1st August 2023

Quick and Easy

5
Its was quick to set up and easy on the pocket ! What more can you ask for ! Reviewed on: 1st August 2023

Protect your bike

5
Best value to cover your bike. No other insurer comes close on price and service Reviewed on: 1st August 2023

Standard quality insurance but without being owned by a massive company

4
So far insurance seems fine - generous referral offer. I like that this is run by cyclists for cyclists. Reviewed on: 1st August 2023

How all insurance should be

5
Great, how all insurance should be Reviewed on: 1st August 2023

Flexible cover with multi options

5
I've only been with Laka for a short time but am impressed with the options for cover to suit various preference and they seem a super friendly, easy to deal with company . Reviewed on: 1st August 2023