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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,647 reviews, last reviewed 22nd Sep 2025
28400% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

4

Generally good but some points raised. Things are generally ok here, I mean thankfully I have not had to claim which is when an insurance company really comes to the test. However, I do hav... Read more Reviewed on: 22nd September 2025
NX's avatar
NX

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
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Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2647)

Amazing

5
Top notch customer service that are committed to helping you through your insurance claim. Reviewed on: 3rd October 2022
Ed's avatar
Ed

Why hasn't insurance always been like this?

5
Everything about Laka makes sense. From the brilliant and simple design, to the imaginative approach which makes you feel 'like one of the family'. Smart and sophisticated, intelligent and welcoming. An amazing service. Reviewed on: 3rd October 2022
Richard Hale's avatar
Richard Hale

amazing customer service

5
My Wahoo computer smashed and sad to say it was probably me fault. This happened on the Saturday and by the following Saturday my replacement was on it's way. LAKA keep me at ease that if I need them in the future I will have them on my side Reviewed on: 3rd October 2022
Coenie de Groot's avatar
Coenie de Groot

Friendly and approachable

5
Fortunately I've not had to use my insurance yet, however after sifting through the hellscape of insurers, finding such a highly rated and recommended one in Laka that lays everything out at face value with no nonsense has been absolute bliss. Reviewed on: 3rd October 2022
Indomitable Duck's avatar
Indomitable Duck

LOVE LAKA

5
Laka is a great concept, and offers not just a great product but also great customer service. Reviewed on: 3rd October 2022
Gatien Claeys's avatar
Gatien Claeys

Easy and friendly bike insurance

5
Laka makes bike insurance less stressful because they have a wealth of cycling experience, which means they understand how insurance should work for cyclists. They also engage with the wider cycling community and other brands to remain relevant and agile amongst the antiquated and stuffy insurance companies you might be used to. Reviewed on: 3rd October 2022
christian's avatar
christian

The MUST-HAVE insurance for bike owners

5
Efficient, friendly and affordable. They processed my claim in 24 hours, with the money in my account I could go out and purchase a new bike to get me moving again. Great ethos, making insurance friendly and about the people using the product instead of the money makers in the big corporations. Reviewed on: 3rd October 2022
MBlackett's avatar
MBlackett

Easy, fast response, no hassle

5
Easy-to-use platform, super quick customer service. Would recommend to friends without hesitation. Reviewed on: 3rd October 2022
JL's avatar
JL

Good value

5
Great value 3rd party cyclist insurance, very easy website Reviewed on: 3rd October 2022
Alex's avatar
Alex

Human, straightforward, transparent & fair.

5
Laka has been easy to use, talking to customer reps feels like talking to a human, fair cost & seeing where the money goes is a fantastic feature, and I feel genuinely supported & fairly dealt with when making a claim. To sum it up, I really trust Laka, which I never thought I'd say about insurance. Reviewed on: 3rd October 2022
Pablo's avatar
Pablo

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