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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2684)

Seamless experience

5
My experience is that of a very professional bunch, who understand the distress that theft or damage can cause and act in no time to get things back on track. Reviewed on: 6th October 2022
Alexandru Coca's avatar
Alexandru Coca

Exceptional Customer Experience

5
Ground breaking business who have reinvented the digital insurance customer journey for the better in their target market sector - hugely impressive … Reviewed on: 6th October 2022
Derek Findlayson's avatar
Derek Findlayson

They Are Amazing

5
Low cost bike insurance with the best service Reviewed on: 6th October 2022
Phil Williamson's avatar
Phil Williamson

Game changer insurance

5
Absolutely love this company,especially having to send a video when you make a claim? Brill idea to cut out fraudulent claims Reviewed on: 6th October 2022
Brian's avatar
Brian

Very flexible and specialist coverage for cycling

5
Very flexible and specialist coverage for cycling Reviewed on: 6th October 2022
Richard Slater's avatar
Richard Slater

Easy to set up and easy to claim when something goes wrong

5
Living in London, bike theft is a constant danger. Even with the proper precautions, it can happen to anyone. When my bike was stolen the claim was settled within the week, very easy and friendly service. Highly recommended. Reviewed on: 6th October 2022
mchambatiwoodhead@gmail.com's avatar
[email protected]

Simple and Transparent

5
Insure my bikes with Laka has been super simple. It's great to know what I'm paying for and that I'm supporting fellow cyclists! Reviewed on: 6th October 2022
Eliot Wilde's avatar
Eliot Wilde

Perfect Customer Service

5
Ping off an email and they reply super quick. Knowledgeable and helpful. Reviewed on: 6th October 2022
Dan Birchett's avatar
Dan Birchett

Friendly, supportive and direct

5
The all digital service is reflecting my daily life. Help is prompt and pricing very well Reviewed on: 6th October 2022
RR's avatar
RR

My bike covered under family members policy

5
I damaged my bike whilst commuting. Because it was insured under my partners policy I was able to make a claim and get it fixed quickly. Reviewed on: 5th October 2022
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Hannah wentworth

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