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Laka: Cycle insurance reviews

4.95
Based on 2,643 reviews, last reviewed 22nd Sep 2025
28100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

4

I find it too expensive. I find it too expensive. Maybe they should provide a cheaper option depending the area where you live? Reviewed on: 22nd September 2025
Sonia's avatar
Sonia

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2643)

LOVE LAKA

5
Laka is a great concept, and offers not just a great product but also great customer service. Reviewed on: 3rd October 2022

Easy and friendly bike insurance

5
Laka makes bike insurance less stressful because they have a wealth of cycling experience, which means they understand how insurance should work for cyclists. They also engage with the wider cycling community and other brands to remain relevant and agile amongst the antiquated and stuffy insurance companies you might be used to. Reviewed on: 3rd October 2022

The MUST-HAVE insurance for bike owners

5
Efficient, friendly and affordable. They processed my claim in 24 hours, with the money in my account I could go out and purchase a new bike to get me moving again. Great ethos, making insurance friendly and about the people using the product instead of the money makers in the big corporations. Reviewed on: 3rd October 2022

Easy, fast response, no hassle

5
Easy-to-use platform, super quick customer service. Would recommend to friends without hesitation. Reviewed on: 3rd October 2022

Good value

5
Great value 3rd party cyclist insurance, very easy website Reviewed on: 3rd October 2022

Human, straightforward, transparent & fair.

5
Laka has been easy to use, talking to customer reps feels like talking to a human, fair cost & seeing where the money goes is a fantastic feature, and I feel genuinely supported & fairly dealt with when making a claim. To sum it up, I really trust Laka, which I never thought I'd say about insurance. Reviewed on: 3rd October 2022

Cycle insurance claim

5
I had to claim for a torn jacket and the claim was processed efficiently and with no debate. Reviewed on: 3rd October 2022

Affordable, clear, fair

5
Amazing and refreshing bike insurance scheme! Reviewed on: 3rd October 2022

Great communication, understanding and reassuring

5
When I had a bike accident they were able to help look around and booked in a repair for my carbon frame. Great communication all the way through out and gave me tonnes of options for picking my preferred mechanic. The reassurance was key and that I didn't have to jump through hoops. Would definitely recommend. Reviewed on: 3rd October 2022

Very Good Value

4
Very cheap cycling insurance, which luckily I’ve not had the need to use Reviewed on: 3rd October 2022

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