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Laka: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.96 (2683 reviews)

View other Laka products

4.95

Based on 2,683 reviews, last reviewed 24th Oct 2025

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

best insurer never used anyone else best insurer never used anyone else Reviewed on: 24th October 2025

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025

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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Laka Cycle insurance reviews (2683)

Review of the Laka, Cycle insurance:

Unbelievably good service, especially when I had a claim - They paid the same day!

I have only been a Laka customer for about 4 months and even though July is their ‘peak’ month for claims, I have still only paid about £16 to date. On top of this, while cycling in Italy last week I had an incident with my Garmin cycling computer. The clamp holding it to my bike broke mid-ride at about 40 km/h and the Garmin flew off my handlebars and smashed on the road. I immediately emailed Laka and although I initially had a little trouble with the website, they jumped into action to help process my claim and it was easy to upload a video statement of what happened and a picture of my broken Garmin. They could not have been more helpful. What really blows me away is that the next day I went to a local store in Italy to buy a replacement Garmin and Laka immediately repaid me and had the money back in my bank account by the time I went to bed that evening. I have never known an insurance company to be this helpful or pay out this quickly. A huge thanks and Laka have a customer for life! I would highly recommend Laka! Reviewed on: 5th September 2018

best insurer never used anyone else

best insurer never used anyone else Reviewed on: 24th October 2025

Great company!

Great company! Love the product, use IT since years. Reviewed on: 17th October 2025

PolitBest Bike Insurer

Polite and knowledgeable representatives. Web site easy to navigate. Good value for money. Regular update on my insurance via emails. Updates on new services. Reviewed on: 14th October 2025

A hassle free and supportive experience.

A hassle free and supportive experience. Happy to recommend. Reviewed on: 13th October 2025

Laka is always there when you need them, most times...

Laka is always there when you need them, most times a fast solution to your claims Reviewed on: 13th October 2025

From stress to success

I was very stressed after my bike was stolen and skeptical because my two previous claims at a previous insurer were denied. I couldn’t be more impressed and thrilled with how smooth, quick, and professional the process was at Laka. Reviewed on: 13th October 2025

Only had positive experiences.

Only had positive experiences. I’ve been really impressed by the service provided by Laka, they go above and beyond to help you out when you need help! Reviewed on: 10th October 2025

Great service, great experience!

Great service, great experience! Reviewed on: 8th October 2025

Great insurance

Really refreshing to deal with an insurance company that actually cares about their customers - really helpful and knowledgeable claims handlers and fast resolution Reviewed on: 8th October 2025

Sadly had to claim a few times but always received c...

Sadly had to claim a few times but always received courteous assistance from Laka Reviewed on: 8th October 2025

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