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Leeds Building Society: Savings reviews

Name: Savings
Rating: 3.67 (45 reviews)

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3.71

Based on 45 reviews, last reviewed 28th Feb 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

58%

11%

3 star

29%

Latest highest rating:

5

Been with Leeds Building Society since a child. I have been with Leeds Building Society since I was a child (formerly Leeds and Holbeck Building Society. The still have places where you can go in ... Read more Reviewed on: 28th February 2025

Latest lowest rating:

2

Not great customer service slow to respond and stric... Not great customer service slow to respond and strict on their penalties Reviewed on: 10th September 2024

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About this product

Leeds Building Society savings reviews can help you to find out more about life at Leeds Building Society. How easy is it to contact Leeds Building Society? And how friendly are they? Our Leeds Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leeds Building Society Savings reviews (45)

Review of the Leeds Building Society, Savings:

Been with Leeds Building Society since a child.

I have been with Leeds Building Society since I was a child (formerly Leeds and Holbeck Building Society. The still have places where you can go in and sort out your savings. Always very friendly and trustworthy Reviewed on: 28th February 2025

No answer to telephone call.

I have waited two hours to speak somebody and still no answer. Perhaps they are on strike. . Reviewed on: 10th November 2022

impossible to speak to someone

set up a new account online, needed to speak to someone to verify a couple of things before i transfered the funds ,i eventually gave up waiting Reviewed on: 10th October 2022

Helpful online and in bank

Have banked with them for years know my monies safe friendly and helpful staff Reviewed on: 7th August 2022

Customer service

Almost impossible to get through on the phone, tried for 30mins 1st day, 45mins the second day, just telling you to stay on the line, no indication as to where you are in the queue, very poor customer service. Decided to cancel newly open account. Stay clear. Reviewed on: 6th April 2022

I only want my money back.... never again

Worst building society to try and get your own money out The questions they ask are ridiculous! I only want my money back.... you used it over 4 years so that's it worse experience ! Reviewed on: 12th March 2022

Worst building society to try and get your own money out

Good Rates

0.80 for 1 year bond probably the best on the high street Reviewed on: 12th January 2022

Simple and effective

Great to use, fantastic staff, no issues at all. Highly recommend Reviewed on: 22nd January 2021

Worst building society to try and get your own money out of

The questions they ask are ridiculous! It took us nearly a week because my husband forgot his postcode he is 78.... He answered everything else we took our money out closed accounts.Far too many questions, I know you have to answer some, but they went too far Reviewed on: 27th July 2020

Excellent Customer Service

I am always treated politely , and with friendly smiles and courtesy . I never have to wait long , and the products and interest rates are very attractive . Reviewed on: 15th April 2019

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