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Leek Building Society: Mortgages reviews

4.89
Based on 646 reviews, last reviewed 19th Jan 2026
6000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Outstanding customer service We have always been with Leek United and are about to finish our z35yr mortgage. We have never considered a move- customer service is outstanding on e... Read more Reviewed on: 19th January 2026
Nick Parry's avatar
Nick Parry

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024
Isaac A's avatar
Isaac A

About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Leek Building Society Mortgages reviews (646)

Review of the Leek Building Society, Mortgages:

Quick, efficient, helpful service.

5
Excellent service when I applied for a buy to let, interest only mortgage at the age of 62. Leek were helpful and efficient and I was able to secure a 5 year fixed term mortgage at a very favourable rate. Reviewed on: 13th January 2025

Mortgage Advice

5
I recently had mortgage advice with Laura, and I couldn't be more satisfied with the experience. Laura was incredibly knowledgeable, patient, and attentive to all my questions and concerns. She provided clear and comprehensive guidance. Reviewed on: 31st January 2025

We have recently changed our mortgage product and th...

5
We have recently changed our mortgage product and the process was seamless. Staff communication was extremely efficient. Reviewed on: 31st January 2025

I am the first time house buyer I got loan approved...

5
I am the first time house buyer I got loan approved by leek before agreed date. Even there process is predefined they not push people for unnecessary document reviews. Reviewed on: 30th January 2025

Local lender who understands the people they are len...

5
Local lender who understands the people they are lending to, gave us a great start when they provided us with a mortgage on our small holding when other lender wouldn't realise the value of the whole property. Reviewed on: 29th January 2025

Great advise & helpful staff.

5
Great advise & helpful staff. I would recommend Leek Building Society to everyone. Reviewed on: 28th January 2025

Always helpful and useful information provided durin...

5
Always helpful and useful information provided during mortgage discussions Reviewed on: 25th January 2025

I have never had a mortgage with any other lender, a...

5
I have never had a mortgage with any other lender, and that speaks for itself! Friendly supportive staff and will do anything to help. Just the best. Reviewed on: 24th January 2025

10 out of 10 service!

5
10 out of 10 service! Always do what they say they are going to, quick at responding to emails and will go above and beyond to help! Thank you Craig and the rest of the mortgage team youve amazing! An absolute credit to Leek for sure!! Reviewed on: 24th January 2025

Excellent service

5
Have had our mortgage with Leek for 11 years, have changed rates a few times, and always had excellent advice and customer service. Friendly and professional, would highly recommend to all. Reviewed on: 24th January 2025

I found it very smooth, seamless and uncomplicated.

5
I found it very smooth, seamless and uncomplicated. Reviewed on: 24th January 2025

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