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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.93 (4543 reviews)

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4.91

Based on 4,543 reviews, last reviewed 29th Jan 2026

154% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

I think they do all they can already I think they do all they can already Reviewed on: 29th January 2026

Verified source

Latest lowest rating:

1

Rude Manger I visited your Congleton Branch and your Manager(Rebecca I think) was rude and unapproachable) went opposite and opened an account with Nationwide Reviewed on: 19th January 2026

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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (4543)

Review of the Leek Building Society, Savings:

Customer Service at it’s Best

We went into our branch to pay money into my daughter’s saving account. She is 13 but very shy, as a way to help build her confidence I encouraged her to interact with the lady at the counter. She was reluctant but the lady (Judith) was extremely friendly and welcoming. I think she could see what I was trying to do - she asked if my daughter was saving for anything nice. Her pleasant demeanour made the whole situation easy and after leaving my daughter was on top of the world. Reviewed on: 11th April 2025

Excellent service.

Excellent service. Nothing else to say. Reviewed on: 22nd January 2026

They are helpful and friendly staff.

They are helpful and friendly staff. Reviewed on: 22nd January 2026

Great customer service and competitive savings rates

Easy to deal with, great customer service and competitive range of savings products Reviewed on: 22nd January 2026

Friendly staff very competent in their roles.

Friendly staff very competent in their roles. Reviewed on: 22nd January 2026

Very good customer service and interest rate

Very good customer service and interest rate Reviewed on: 22nd January 2026

Reliable Building Society

Generally happy , although on two occasion’s at ISA renewal my instructions were not followed even after counter staff had checked the form before submitting Reviewed on: 22nd January 2026

Staff are friendly.

Staff are friendly. One of the few places you still have physical books Reviewed on: 22nd January 2026

Very friendly service.

Very friendly service. Perfect as it is. Reviewed on: 22nd January 2026

Excellent service always given.

Excellent service always given. Very friendly staff Reviewed on: 22nd January 2026

Helpful, friendly customer service

Moving an ISA to LBS required a call from the team. The person I spoke with was efficient, helpful and friendly. She explained things clearly and everything was sorted as discussed. Reviewed on: 22nd January 2026

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