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Leek Building Society: Savings reviews

4.91
Based on 4,967 reviews, last reviewed 10th Mar 2026
319% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

having face to face contact is great having face to face contact is great Reviewed on: 10th March 2026
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Latest lowest rating:

1

Miserable staff who chat to each other and ignore cu... Miserable staff who chat to each other and ignore customers Reviewed on: 4th March 2026
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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (4967)

Review of the Leek Building Society, Savings:

Fabulous service from St Edward Street Branch

5
I opened my 2nd savings account with Leek United yesterday and the service was second to none. The transaction was seamless and I would not hesitate in recommending them to friends and family. Reviewed on: 1st July 2022
Reply from Leek Building Society Hi Jayne, Thank you for taking the time to leave a review. The Society takes a lot of pride in the high levels of service that we provide to our members and we’re glad that you had a such a positive experience when opening your account at our Leek (St. Edward Street) branch . Please let us know if we can help you with anything further. Kind Regards Dave @ Leek United Response date: 5th July 2022
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Very Professional and attentive.

5
Very Professional and attentive. Display and evidence good listening skills giving carefully considered answers. Great service a delight to do business with. Thank you to all the Team at the Market Drayton Branch of the Leek Building Society. Reviewed on: 8th April 2025

Informative friendly staff always ready to help and...

5
Informative friendly staff always ready to help and give support Reviewed on: 8th April 2025

New member - staff could not have been more helpful...

5
New member - staff could not have been more helpful and approachable. Have visited Leek branches and Cheadle Staffs - all excellent. Great to have branches in the towns Reviewed on: 8th April 2025

Great Service

5
Very helpful staff polite and attentative. They explained the savings options Reviewed on: 8th April 2025

Savings passbook

5
Still have passbooks which nationwide don't which is a plus Reviewed on: 8th April 2025

Great staff

5
Good rates of interest. Local branch with friendly staff Reviewed on: 8th April 2025

Savings is secure , when you save money on your card...

5
Savings is secure , when you save money on your card and still you can transfer money and use it . However , when you save money using Leek Building Society you cannot transfer or withdraw instance unless you use their branch on opening hours . I love Leek Building Society . Reviewed on: 8th April 2025

Competitive and friendly

5
Offers competitive savings rates, staff are friendly and helpful . Most crucially this building society is local with a branch that is open. Reviewed on: 8th April 2025

Simply The Best

5
the best financial business I have ever used Reviewed on: 8th April 2025

An experience which exceeded all my expectations

5
Last week, with very little time to invest in a 2024/25 cash ISA, I rang the local (Newcastle under Lyme) branch of Leek building society as they had a product with a very competitive interest rate and terms. The gentleman who answered the phone couldn't have been more helpful and within the hour I was in the branch to open an account. (I had previously been a member but not recently). The branch was bright and welcoming, the staff were friendly and efficient dealing with all the other customers (while I sat and filled in my application forms) and the lady was similarly helpful and efficient in dealing with me. I was able to make my deposit by cheque and was assured that I would be able to meet the 2024/25 deadline. The service and all round experience that morning far surpassed postal and on line VB methods and I have resolved to move more if my savings to the Leek society in future. In a word : "excellent" ! Reviewed on: 8th April 2025

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