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Leek Building Society: Savings reviews

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4.92
Based on 4,971 reviews, last reviewed 12th Mar 2026
333% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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Latest highest rating:

5

A reliable professional friendly Building Society. The Staff in Newcastle Branch are always friendly and welcoming and carry out their work in a professional manner. I am still not happy about not bein... Read more Reviewed on: 12th March 2026
GML's avatar
GML

Latest lowest rating:

1

Miserable staff who chat to each other and ignore cu... Miserable staff who chat to each other and ignore customers Reviewed on: 4th March 2026
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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (4971)

Review of the Leek Building Society, Savings:

Fabulous service from St Edward Street Branch

5
I opened my 2nd savings account with Leek United yesterday and the service was second to none. The transaction was seamless and I would not hesitate in recommending them to friends and family. Reviewed on: 1st July 2022
Jayne Knowles's avatar
Jayne Knowles
Reply from Leek Building Society Hi Jayne, Thank you for taking the time to leave a review. The Society takes a lot of pride in the high levels of service that we provide to our members and we’re glad that you had a such a positive experience when opening your account at our Leek (St. Edward Street) branch . Please let us know if we can help you with anything further. Kind Regards Dave @ Leek United Response date: 5th July 2022
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Leek Building Society

In branch service review

5
All seems well organised and polite. Nothing to improve. Reviewed on: 3rd March 2025

In branch service review

5
Excellent helpful, informative staff. Reviewed on: 3rd March 2025

In branch service review

5
Easy to use, logical website to book appointment. Friendly, helpful staff. Good rate of interest. Efficient/clear outline of info and opening account. Reviewed on: 3rd March 2025

In branch service review

5
I like how friendly and helpful the staff are. Reviewed on: 3rd March 2025

Treat you like a person, not a statistic

5
Very friendly staff every time I go into the branch. The Online offering is easy to use and simple to set up. Competitive savings rates. Reviewed on: 2nd March 2025
Diane F's avatar
Diane F

STAFF ARE ALWAYS WILLING TO GO THE EXTRA MILE TO HEL...

5
STAFF ARE ALWAYS WILLING TO GO THE EXTRA MILE TO HELP CUSTOMERS Reviewed on: 1st March 2025
John Malpass's avatar
John Malpass

In branch service review

5
ISA renewal process could be slicker. Reviewed on: 1st March 2025

In branch service review

5
Can't think of anything that needs improving. I always receive an excellent, professional and very friendly service. Reviewed on: 1st March 2025

In branch service review

5
Still do passbooks and staff so helpful. Reviewed on: 1st March 2025

In branch service review

5
Nothing to do - very satisfied with the service. Reviewed on: 28th February 2025

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