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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.92 (5043 reviews)

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4.92

Based on 5,040 reviews, last reviewed 27th Mar 2026

362% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Dan was professional, helpful and ensured informatio... Dan was professional, helpful and ensured information was clear. Many thanks Reviewed on: 27th March 2026

Verified source

Latest lowest rating:

1

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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (5043)

Review of the Leek Building Society, Savings:

Always very friendly informative staff and now onlin...

Always very friendly informative staff and now online access a bonus :) Reviewed on: 8th April 2025

Helpful and knowledgeable staff.

Helpful and knowledgeable staff. Excellent customer service always. Reviewed on: 17th February 2024

Very Impressive ISA transfer.

I transfered several stocks &shares ISA's to cash ISA's with a lot of different banks/building society's with very different results as to the time scale for the transfer to be completed,but Leek Building Society was one of the most efficient of them all and the transfer was completed very quickly and I was very impressed. Reviewed on: 17th February 2024

Easy process, clear website, and excellent customer...

Easy process, clear website, and excellent customer service. Reviewed on: 17th February 2024

Wait times to be served.

Wait times to be served. Mostly only 1 cashier on. Reviewed on: 17th February 2024

Great Service Great Staff

Open easily accessible branches with excellent staff really helpful and friendly. Reviewed on: 17th February 2024

Only the best.

My experience has always been very good and the staff are always pleasant, friendly and helpful. Also the location of the Leek Building Society is very good Reviewed on: 17th February 2024

Great staff.

Great staff. Very helpful. Short wait times on phone. Customer services always helpful and hive guidance. Spoke to multiple members of staff and they always manage to sort my issues quickly. I can't recommend them enough. Reviewed on: 17th February 2024

Has to be said!

The Derby Street branch can be busy with long queues which I can understand, however people, including myself get very frustrated by the staff who, to be honest can appear to be ignorant.It would be nice if they could say simply we will be with you as soon as we can, and nothing worse than getting to the front of the queue and the employee has finished serving and then disappears without a word.OK, maybe they need the bathroom or something ut a few words wouldnt go amiss! Where possible now we go to the head office on St Edward Street as the staff there are more pleasant! Sorry but these things need pointing out. Reviewed on: 17th February 2024

Experiences

Our questions were answered quickly and in language that wss understandable. Face to face appointments are much better. Reviewed on: 17th February 2024

ISA and Pyramid account

I have had an ISA and Pyramid account with LBS for over 30 years. Very easy building society to deal with and helpful staff Reviewed on: 17th February 2024

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