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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.92 (4946 reviews)

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4.92

Based on 4,946 reviews, last reviewed 5th Mar 2026

304% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Today I saw Marie to open a new savings account. Today I saw Marie to open a new savings account. She was very friendly and helpful. Reviewed on: 5th March 2026

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Latest lowest rating:

1

Miserable staff who chat to each other and ignore cu... Miserable staff who chat to each other and ignore customers Reviewed on: 4th March 2026

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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (4946)

Review of the Leek Building Society, Savings:

Fabulous service from St Edward Street Branch

I opened my 2nd savings account with Leek United yesterday and the service was second to none. The transaction was seamless and I would not hesitate in recommending them to friends and family. Reviewed on: 1st July 2022

Reply from Leek Building Society Hi Jayne, Thank you for taking the time to leave a review. The Society takes a lot of pride in the high levels of service that we provide to our members and we’re glad that you had a such a positive experience when opening your account at our Leek (St. Edward Street) branch . Please let us know if we can help you with anything further. Kind Regards Dave @ Leek United Response date: 5th July 2022

Very easy and straightforward opening an ISA account...

Very easy and straightforward opening an ISA account and staff were very helpful. Reviewed on: 19th January 2026

Friendly advisors.

Friendly advisors. Close to home. Good returns. Reviewed on: 19th January 2026

Overall very happy with Leek Building Society

Pleased with interest rates but not happy about queuing at the counter sometimes. Don’t like the new layout at head office branch. Reviewed on: 19th January 2026

Very accommodating staff.

Very accommodating staff. Easy process. Reviewed on: 19th January 2026

Friendly Staff

Staff are always friendly and service is always top tier. Reviewed on: 19th January 2026

Local service

The Society Values its customers by remaining a mutual with branches that provide a good customer service Reviewed on: 19th January 2026

Very Poor Customer Service from Savings Head Office.

The head office Savings Department leaves a voicemail asking the member to call back regarding their Savings accounts, the member calls back, leaves multiple messages and the request for a call back is completely ignored. Very poor customer service and somewhat 'ignorant' feel for what is portrayed as a friendly, local building society. Reviewed on: 19th January 2026

Very friendly and professional happy to fit appointm...

Very friendly and professional happy to fit appointment to suit me very handy in the town centre Reviewed on: 19th January 2026

Great customer service

Great customer service, however, lengthy process to withdraw money and had to wait a few days for money to be deposited. Reviewed on: 19th January 2026

Easy to contact and great products

Leek Building Society have been easy to contact and use. They offered an excellent product range and suited my needs. Contact has been professional but also understanding. Would recommend. Reviewed on: 19th January 2026

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