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Lloyds Bank: Home insurance reviews

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2.23
Based on 114 reviews, last reviewed 29th Aug 2025
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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12%
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2%
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60%

Latest highest rating:

4

I’m very glad that Lloyds have been positive about T... I’m very glad that Lloyds have been positive about Trans Rights. Reviewed on: 22nd April 2025
Debbi K's avatar
Debbi K

Latest lowest rating:

1

Avoid Lloyds home insurance like the plague We had a house fire in 2021, and the buildings insurance was with Lloyds. They were absolutely terrible from every conceivable aspect. Appalling cust... Read more Reviewed on: 29th August 2025
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Kim C
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About this product

Lloyds Bank offer three levels of home insurance.

The Bronze policy is the most basic cover, Silver and Gold policies include accidental damage cover. Legal expenses cover is also included as standard in the Silver and Gold policies. Home emergency cover is an optional upgrade on all three policies.

Lloyds Bank home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds Bank before, you can also leave a review and share your experience.

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Lloyds Bank Home insurance reviews (114)

Very good cover

4
I decided to take out my home insurance with lloyds and so far the experience has been very good. Made a minor claim following an attempted break in and this was handled promptly and with care. Reviewed on: 19th October 2015
Claire 's avatar
Claire

Superb

5
When I needed to make a claim I was so happy to have chosen Lloyds. They handled it with ease and care so will be looking to renew with these for sure. Reviewed on: 17th September 2015
Leah's avatar
Leah

Quality cover

4
I bank with Lloyds and recently needed to renew my home insurance so got a quote with them. While it wasn't the cheapest I could find, it gives me piece of mind and the staff contact has been good. Reviewed on: 7th September 2015
Pat's avatar
Pat

My house is safe

4
I've had home insurance with Lloyds for a few years now. You can't go to wrong when it comes to home insurance, but this cover has been particularly good. I had to make a very minor claim for some damage about 8 months ago and the claims process felt as simple and straightforward as Id hoped for. Reviewed on: 26th June 2015
Helen's avatar
Helen

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