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Lloyds Bank: Home insurance reviews

Name: Home insurance
Rating: 2.36 (115 reviews)

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2.20

Based on 115 reviews, last reviewed 27th Oct 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

23%

12%

61%

Latest highest rating:

4

I’m very glad that Lloyds have been positive about T... I’m very glad that Lloyds have been positive about Trans Rights. Reviewed on: 22nd April 2025

Latest lowest rating:

1

Appalling service from day one! Absolutely appalling service from the get go, from rude staff to claims consultants that call you a liar and tell you that incidents did not happen. T... Read more Reviewed on: 27th October 2025

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About this product

Lloyds Bank offer three levels of home insurance.

The Bronze policy is the most basic cover, Silver and Gold policies include accidental damage cover. Legal expenses cover is also included as standard in the Silver and Gold policies. Home emergency cover is an optional upgrade on all three policies.

Lloyds Bank home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds Bank before, you can also leave a review and share your experience.

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Lloyds Bank Home insurance reviews (115)

Solidly good

Easy enough to buy and has a bit more of a stability factor for me than some of the fly by night merchants. Reviewed on: 18th November 2015

Very good cover

I decided to take out my home insurance with lloyds and so far the experience has been very good. Made a minor claim following an attempted break in and this was handled promptly and with care. Reviewed on: 19th October 2015

Superb

When I needed to make a claim I was so happy to have chosen Lloyds. They handled it with ease and care so will be looking to renew with these for sure. Reviewed on: 17th September 2015

Quality cover

I bank with Lloyds and recently needed to renew my home insurance so got a quote with them. While it wasn't the cheapest I could find, it gives me piece of mind and the staff contact has been good. Reviewed on: 7th September 2015

My house is safe

I've had home insurance with Lloyds for a few years now. You can't go to wrong when it comes to home insurance, but this cover has been particularly good. I had to make a very minor claim for some damage about 8 months ago and the claims process felt as simple and straightforward as Id hoped for. Reviewed on: 26th June 2015

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