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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.06 (724 reviews)

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3.95

Based on 724 reviews, last reviewed 28th Feb 2025

700% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

55%

21%

11%

10%

Latest highest rating:

5

Always been quick and efficient never had a problem,... Always been quick and efficient never had a problem, banking with them for over 25 years. Reviewed on: 27th February 2025

Latest lowest rating:

2

Online banking poor, great TV ad’s Awhile ago their online facilities wouldn’t work had to use another account with a different bank, I understand in the news again their online platfor... Read more Reviewed on: 28th February 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (724)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Fantastic easy process!

Lloyds Bank is so easy going, the app flows really well and rarely has any kind of technical issues. It’s very easy to navigate and there a lots of options such as save the change which is helpful as it really does add up. I highly recommend using Lloyd’s bank, on top of this the staff are always welcoming and friendly too in the branch! Reviewed on: 31st May 2023

Easiest bank to work with

This is by far the best bank I've ever had the pleasure of dealing with. Their app is simple and easy to navigate and their customer service is impeccable, they sorted my issue within a day unlike other banks who can take weeks to sort out. Reviewed on: 31st May 2023

A truly loved account

Have had this account for a long time - at least ten years, if not slightly longer - and I have loved it. It's perfect for me and I like not worrying about any overdraft or a lot of charges as up until now I have only had dwp payments, then uc payments and also carer's allowance paid in. I will have PIP monies going in soon. A big lump sum and then monthly payments. If you're wanting more then you are not going to get anything as I am autistic and that's it. Reviewed on: 31st May 2023

Had it for years

Never had a problem with my account and 4% interest, so can't go wrong. Reviewed on: 31st May 2023

The best bank

Lloyd's are the best bank I've ever used they are so helpful and there security is second to none ,you get piece of mind knowing the've my back when it comes to fraud and scammers Reviewed on: 25th May 2023

Lloyds Classic Account

I don't know how many years I've had this type of account for but I have had no issues with Lloyds whatsoever so I would highly recommend the classic account as it allows you to manage your money very easily. Reviewed on: 10th May 2023

Disgraceful and health affecting!

Moved area updated address at branch with paperwork, my current home is apparently that of the actual branch now, I sleep in the vault I guess? Money trapped in my account, blocks on incoming/outgoing payments and debit card without notice or reason, turned out to be a mistake. Complaint handler compensated, and informed me that account restrictions removed to be able to transfer money and accept incoming payments again. No this had not been completed, as I attempted to transfer out afterwards. Mental health disabilities affected majorly, resulting in major impacts. Gender assumption issues by call staff, regards use of incorrect pronouns even though my name is clearly female? Reviewed on: 22nd April 2023

Terrible

The chat help desk on you app is absolutely rubbish. Kept cancelling my card for no reason citing fraud Reviewed on: 13th April 2023

Good trusted bank

Have been with this bank since 16, staff are always friendly and helpful, there is a scheme for cashback and lots of information and choice Reviewed on: 11th April 2023

Good

Everything good very good response immediately response Reviewed on: 11th April 2023

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