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Lloyds Bank: Classic Account reviews

4.01
Based on 757 reviews, last reviewed 13th Jun 2025
No new 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
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20%
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10%
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3%
See only 1 star reviews
10%

Latest highest rating:

5

Lloyds Customer Service is above and beyond excellent I recently had to phone Lloyds and explain my financial situation as I had got myself in a mess. Everyone I spoke too was really lovely, helpful and ... Read more Reviewed on: 13th June 2025
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Clare

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025
Melanie Obren's avatar
Melanie Obren

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (757)

Review of the Lloyds Bank, Classic Account:

A Satisfied Customer

5
My Classic Account suits me perfectly because, on occasion, I go overdrawn but suffer no charges as I'm sure to transfer enough funds to go back to black! Reviewed on: 29th January 2023

Very good banking network with great customer service

5
Very good banking network with great customer service Reviewed on: 11th April 2025

They were fixing and sorted it out any problems issu...

5
They were fixing and sorted it out any problems issues,Fine then Reviewed on: 3rd April 2025

I've had my share of good and bad service from them.

4
I've had my share of good and bad service from them. Always have to call if a complain is important because most times, I do not understand what the chat handler types. Reviewed on: 2nd April 2025

Easy banking happy with service bank review

1
Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

Free account - never had any problems.

4
Free account - never had any problems. All my spending flows through this account. Held this account for years Reviewed on: 2nd April 2025

Not helpful when got a cc charge on my account that...

4
Not helpful when got a cc charge on my account that I didn't recognise. Found out it was car insurance but they couldn't tell me that at the time. Reviewed on: 2nd April 2025

Reliable Banking.

5
Reliable Banking. I’ve been a customer for nearly 30 years, still trying to find fault, beginning to think it’s not going to happen. Reviewed on: 2nd April 2025

Been with Lloyd's for years,not once have I had a pr...

5
Been with Lloyd's for years,not once have I had a problem Reviewed on: 2nd April 2025

Dedicated customer for over 20 years

5
Been with Lloyds for over 20 years. Very happy with their product and service. Quick to reply to any help I need whether online or by phone. Reviewed on: 2nd April 2025

Good Good Good Good Good Good Good

5
Good Good Good Good Good Good Good Reviewed on: 2nd April 2025
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