Write a review

Newsletter

Go to business site

Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.91 (805 reviews)

View other Lloyds Bank products

3.91

Based on 805 reviews, last reviewed 2nd Sep 2026

62% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Great service great service yes yes yes yes amazing... Great service great service yes yes yes yes amazing service Reviewed on: 2nd September 2026

Latest lowest rating:

1

Really poor customer service Up until yesterday I had nothing but good things to say about Lloyds. I changed from another high street bank eight years ago and everything had been ... Read more Reviewed on: 20th August 2026

Read all reviews See your review

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (805)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Disgusting company

Worst in the financial industry Reviewed on: 31st March 2023

Annoying

It’s annoying to use llyods bank Reviewed on: 30th March 2023

ALMOST 8 YEARS WITH LLOYDS

Still cleary still easy to use. Reviewed on: 29th March 2023

Lloyds Bank

Their classic account is amazing, I have never encountered any problems with Lloyds Bank whatsoever and I highly recommend them to anyone looking to switch banks or are looking for their first bank account. Reviewed on: 25th March 2023

Great bank

I always feel my money is safe with lloyds. Reviewed on: 25th March 2023

No service and no common sense.

We have been dealing with Lloyds over an account for a gentleman with a foreign passport, someone who has lived in the UK for the last 45 years. Not only were we given completely the wrong information, they wasted two weeks by doing so and then told us something else completely. The reasons given made no sense, they displaced no common sense and there was no common courtesy either. We have since dealt with another bank for exactly the same issue without all the fuss and nonsense they made. Impolite staff who clearly have no interest in customers at all. Atrocious service (Kingston Upon Thames branch). Would never recommend this bank to anyone. Reviewed on: 22nd March 2023

Nice and easy

Very very nice and easy to access. Digital platform for everyone to pay transfer money easily. Reviewed on: 21st March 2023

Great

Is everything ok, no problem with them, always they help you Reviewed on: 21st March 2023

Easy online banking

Lloyds have streamlined their online banking app to make it super easy to use and visually pleasing. Reviewed on: 18th March 2023

Very good

Very good customer service and support they have Reviewed on: 17th March 2023

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Plutus account
from Plutus 0.00 from 0 reviews
Classic Plus account (discontinued)
from TSB 3.66 from 179 reviews
Cashback Plus Debit Card
from RBS 3.83 from 4 reviews

Want to see more from Lloyds Bank?

Easy saver
from Lloyds Bank 4.57 from 76 reviews
Club Lloyds current account
from Lloyds Bank 4.47 from 687 reviews
Personal Loan
from Lloyds Bank 4.39 from 61 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub