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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.96 (797 reviews)

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3.96

Based on 797 reviews, last reviewed 31st May 2026

30% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Lifetime user of Lloyds. Lifetime user of Lloyds. They are a good bank - they explain credit products fully and all staff on hotlines and in branch that I’ve dealt with has be... Read more Reviewed on: 31st May 2026

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (797)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Easy online banking

Lloyds have streamlined their online banking app to make it super easy to use and visually pleasing. Reviewed on: 18th March 2023

Very good

Very good customer service and support they have Reviewed on: 17th March 2023

5 STAR

I have banked with lloyds for a long time now and they are brilliant, the customer care team is helpful and I now have a number of bank accounts with Lloyds Reviewed on: 17th March 2023

Best UK bank

Easy to open an account with them. User interface in app is very accessible and fast. Reviewed on: 16th March 2023

Ok

They’re ok but prefer Chase. They give better rewards and interest! Reviewed on: 16th March 2023

Is always there

I had to deal with minor fraud on my account and they helped me quickly and effectively. I’ve had them since I was young and I will keep with them in my old age too Reviewed on: 12th March 2023

Helpful and attentive staff

Always feel valued as a customer & completely satisfied that all us being done for me & my money. Reviewed on: 12th March 2023

Very good bank

Very good bank, have never had any issues with them and their customer support is always helpful and polite. Reviewed on: 11th March 2023

Abc

Its a best bank and all I need can get from their app Reviewed on: 10th March 2023

Have had Lloyds for years

It’s good and trust worthy. My family started using it first and then they created an account for me and haven’t gone back since. Reviewed on: 10th March 2023

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