Smart Money People Logo

Lloyds Bank: Classic Account reviews

3.93
Based on 699 reviews, last reviewed 3rd Dec 2024
83% decrease in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
21%
See only 3 star reviews
11%
See only 2 star reviews
3%
See only 1 star reviews
11%

Latest highest rating:

4

Easy to set up Classic Account with Bank of Scotland... Easy to set up Classic Account with Bank of Scotland, after moving countries. Great service at any branch Reviewed on: 29th October 2024
Murdo M's avatar
Murdo M

Latest lowest rating:

1

Utterly Horrific Experience if You Have Special Needs! I would give Lloyds Bank zero stars if I could. My experience has been utterly horrific, and I would never recommend them to anyone - especially not ... Read more Reviewed on: 3rd December 2024
Inertia's avatar
Inertia

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (699)

Review of the Lloyds Bank, Classic Account:

Never needed to change

4
Had this as my classic account since opened my first bank account at 16 years of age. Always been reliable, honest and dealt with any issues I had quickly. Reviewed on: 7th November 2018

Good support, quick and efficient.

5
Good support, quick and efficient. Reviewed on: 24th May 2024

I am so happy to find Lloyds Bank in my town.

5
I am so happy to find Lloyds Bank in my town. I was helped very well all the time. Excellent customer services. Thank you so much. Reviewed on: 24th May 2024

I absolutely love my Lloyds Basic Credit Card!

5
I absolutely love my Lloyds Basic Credit Card! Reviewed on: 24th May 2024

I'm customer from 10 years and give me a lot...

5
I'm customer from 10 years and give me a lot help Reviewed on: 17th May 2024

Avoid them like the plague

1
The worst bank I have ever used with very poor customer service. They froze my account when I received my first salary on it, due to and administration error on their side... but they did not communicate this to me in any form (email, phone, etc), just simply froze it. When I went in to find out what happened the bank tellers was rude and unhelpful, almost treating me like a criminal and told me to come back in 2 weeks time. I challenged her that I will not leave until I get my money back even if means to closing down my account, and voila suddenly there was an open slot to come back the next day. When I arrived then, a very cheerful supervisor told me "hahaha we froze your account, because we made a mistake copying your legal documents, so funny!". Yeah, really funny when you have to pay rent in 2 days and cannot access your money. I stayed with them for 2-3 years despite this, but everytime I entered the bank they had the same "what do you want now?" attitude. Reviewed on: 21st April 2024

When talking to someone on Lloyds bank online chat,...

2
When talking to someone on Lloyds bank online chat, they are so slow and not helpful, you’re better off talking to face to face Reviewed on: 19th April 2024

Reliable and trustworthy bank .

5
Reliable and trustworthy bank . Easy to go with application Reviewed on: 16th April 2024

great , safe , good staff , easy to use...

5
great , safe , good staff , easy to use Reviewed on: 15th April 2024

The Best bank in the word !

5
The Best bank in the word ! Always been satisfied with this bank never had any issues good credit score check and lots of saving options with a good interest rate Reviewed on: 15th April 2024

It was a great experience banking with Loyd's bank

5
It was a great experience banking with Loyd's bank Reviewed on: 15th April 2024

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Lloyds Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products