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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.06 (725 reviews)

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3.93

Based on 725 reviews, last reviewed 4th Mar 2025

1500% increase in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

54%

21%

11%

Latest highest rating:

5

Always been quick and efficient never had a problem,... Always been quick and efficient never had a problem, banking with them for over 25 years. Reviewed on: 27th February 2025

Latest lowest rating:

1

Lloyd's bank customer service staff are so rude they... Lloyd's bank customer service staff are so rude they do not deal with situations great. Worst bank ever Reviewed on: 4th March 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (725)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Genuine Solid Customer Service

I've been with Lloyds for over 20 years and have always had a really positive experience. Like all companies there have been times where things haven't been right, but they've dealt with these quickly and fairly and have never been adverse to removing charges or going the extra mile in terms of updating me re the situations progress. Overall, despite the financial incentives that are out there, i've never been close to considering moving to another group. Reviewed on: 7th February 2020

Average

Transactions on the app could be clearer, calling them about anything is a nightmare always takes ages to get through. No major problems but not perfect. No real perks. Reviewed on: 7th February 2020

Could have been better

Account is good but any loans credit cards are well overpriced even if credit score is great... Reviewed on: 4th February 2020

Current account

Lloyd’s online banking makes life incredibly easy. Both web and app are user friendly. Good benefits and great customer service. I also find the staff in branch to be very helpful. Only downside is the fees associated with arranged overdrafts, this could be lower Reviewed on: 3rd February 2020

classic account

banked with them for over 25 years! still great customer service! Reviewed on: 2nd February 2020

Best account for daily use

I have never had any problems with Lloyds, they even paid me in full the same day has I complained about someone taking money out of my account. Reviewed on: 2nd February 2020

Average bank account

I have only average experience Reviewed on: 30th January 2020

A bank and account to trust

In this day and age of online banking and buying on line, security is paramount. I've had my account over 12 years and over that time had my account hacked and emptied, dodgy payments to internet site's. Whenever a problem has arisen, Lloyd's team have dealt with it quickly and efficiently. I would trust my money anywhere else. Reviewed on: 29th January 2020

Good

Good sirves I have last 8 years for this bank account Lloyds bank in Slough Reviewed on: 28th January 2020

Rimvydas baldyska

Very nice bank, the best bank I ever had Reviewed on: 24th January 2020

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