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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.06 (725 reviews)

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3.93

Based on 725 reviews, last reviewed 4th Mar 2025

1500% increase in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

54%

21%

11%

Latest highest rating:

5

Always been quick and efficient never had a problem,... Always been quick and efficient never had a problem, banking with them for over 25 years. Reviewed on: 27th February 2025

Latest lowest rating:

1

Lloyd's bank customer service staff are so rude they... Lloyd's bank customer service staff are so rude they do not deal with situations great. Worst bank ever Reviewed on: 4th March 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (725)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

fab bank

been with them forever always helpful and polite Reviewed on: 22nd November 2019

good all rounder

does what is says on the tin Reviewed on: 22nd November 2019

Good solid bank

Lloyds Bank has been a good bank over the years I've used them, their banking app is easy to use and navigate. Could extend opening hours of branches however. Reviewed on: 22nd November 2019

Lazy

The local branch closed. There are few staff available at the closest branch. They pay next to nothing in interest on this and the savings account. And when I needed to pay in a cheque from the USA they charged a small fortune for a process that costs next to nothing. Reviewed on: 22nd November 2019

Lack of branches

Ok but there isn’t a branch where I live (Beverley) which makes things difficult if I do need to pop in. Also the closest one to me (Cottingham) isn’t open on a Saturday morning and I work full-time during the week therefore it’s hard for me to get to a branch if I need to. Reviewed on: 22nd November 2019

Accessible and easy to use

I have always found Lloyds to be a helpful banking service. Their phone app is accessible but secure and easy to use. Reviewed on: 22nd November 2019

Good all round bank

Bank has a great and easy to use app which most actions can be done through. Would be rated better if some of the interest rate / apr numbers were more clearly shown on the website and on the app with a calculator to calculate interest based on monthly repayments. Reviewed on: 22nd November 2019

Very convenient, has all you need for daily banking

Straightforward and easy to use - a simple and reliable product for everyday use Reviewed on: 21st November 2019

No fees charges

Classic account don’t get fees and charges control ur spends Reviewed on: 20th November 2019

Not good

Staff does not solve your complaint s Reviewed on: 20th November 2019

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