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Lloyds Bank: Classic Account reviews

4.02
Based on 776 reviews, last reviewed 24th Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
See only 4 star reviews
20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Would recommend Lloyds bank First of all i would like to ask if anyone ever wins the prize as i have filled out a few of these and never got a response of who has won? I would g... Read more Reviewed on: 24th January 2026
Clare's avatar
Clare

Latest lowest rating:

1

They constantly allow payments which take me overdra... They constantly allow payments which take me overdrawn and when I questioned why get told to ring up even though it says that i cannot talk on the pho... Read more Reviewed on: 23rd January 2026
Helen S's avatar
Helen S

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (776)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

1
Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Accont

5
Excellent account easy to follow statement and online platform Reviewed on: 2nd January 2020

great bank

5
i always get treated well and respected by the staff a great bank at clacton on sea Reviewed on: 22nd December 2019

Great Family Bank

4
I have banked with Lloyds since childhood and would never go anywhere else. There is a branch locally and their customer service is great. Recommended. Reviewed on: 9th December 2019

Best for banking

5
Lloyd's exceed all expectations in service and banking. Suitable fees, fraud prevention security and safety is top notch, easy to use online banking, excellent customer service, there is no way I'd ever change my bank Reviewed on: 4th December 2019

Nu recomand

1
Nu mea placut nu sunt buni nu recomand Reviewed on: 27th November 2019

Modern bank

5
I like that Lloyds and the LBG in general are pretty on point when it comes to mobile/tech advancements, I've had experience using Lloyds, HSBC, the Post office, Natwest and Sainsburys, and Lloyds/Halifax are by far the best user experience I know of. Now they just need to look at Monzo and keep up with them! Reviewed on: 27th November 2019

Great account.

4
This has been great, as it works just fine. Reviewed on: 26th November 2019

Great

4
Always keep me updated when I'm nearing my overdraft and helps me keep on top of it Reviewed on: 24th November 2019

Helpful bank

4
Find the staff very helpful and polite have no issues at all with lloyds and all my dealings with them have been satisfactory Reviewed on: 23rd November 2019

fantastic

5
i find banking with Lloyds is great with flexible overdrafts Reviewed on: 23rd November 2019

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