Smart Money People Logo

Lloyds Bank: Classic Account reviews

3.95
Based on 730 reviews, last reviewed 9th Mar 2025
1900% increase in 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
21%
See only 3 star reviews
11%
See only 2 star reviews
3%
See only 1 star reviews
11%

Latest highest rating:

5

England Best High Street Bank Lloyds Bank’s Classic Account offers reliable banking with easy online and mobile access. Customer service is generally good, though wait times can be... Read more Reviewed on: 9th March 2025
Stephen O's avatar
Stephen O

Latest lowest rating:

1

Lloyd's bank customer service staff are so rude they... Lloyd's bank customer service staff are so rude they do not deal with situations great. Worst bank ever Reviewed on: 4th March 2025
Natanie m's avatar
Natanie m

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (730)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

1
Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Classic Account Lloyds

5
Any suspicious activity on my account and Lloyds send me a text message. I am happy with the security on my account Reviewed on: 13th November 2018

No issues

5
no problems at all and app works perfectly Reviewed on: 11th November 2018

Classic account

4
A basic account that doesn’t cost and does the job Reviewed on: 9th November 2018

Excellent

5
Was always wanting to help. Nothing is too much trouble x Reviewed on: 9th November 2018

A Long Standing Reliable Partner

5
I've been with Lloyds over 30 years and have found them to be reliable trustworthy and attentive. It hasn't crossed my mind to switch which comes from someone who regularly changes suppliers for virtually everything else. Reviewed on: 9th November 2018

Good customer service

5
Always an easy and quick experience whenever ive had a problem. Lloyds are efficient and easy to bank with Reviewed on: 9th November 2018

It's alright

3
It has no benefits apart from small cash back offers but customer service is okay and it's convenient as there are branches on every high street Reviewed on: 9th November 2018

Loyds Bank Current Account

5
Great service from this bank, no charges on account and have never had any issues with transactions Reviewed on: 8th November 2018

Online Banking is excellent

5
I think the layout of the online banking both mobile and other is excellent, easy to follow and I have never had a problem with them in 20+ years! Reviewed on: 8th November 2018

Its an ok bank

4
I like to have a branch nearby so i am paying more than i would but for that reason alone Reviewed on: 8th November 2018

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Lloyds Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products